Sales Ops Intern
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
As a Sales Operations Intern, you will play a crucial role in supporting our sales team's effectiveness and efficiency by learning and assisting with Salesforce CRM configuration, data management, and sales reporting. This internship provides a hands-on opportunity to gain valuable experience in sales operations within a fast-paced and dynamic environment.
What you’ll do as a Sales Operations Intern
Salesforce CRM Configuration
- Learn and assist in configuring Salesforce CRM to meet the needs of the sales team and business requirements.
- Help customize Salesforce fields, layouts, workflow rules, process automation, and other configurations to optimize sales processes.
- Collaborate with sales and IT teams to implement changes and enhancements to the Salesforce platform.
- Assist in the creation of a Salesforce user manual for Crunchtime.
Data Management
- Support data integrity efforts by cleaning, importing, and deduplicating data within Salesforce CRM.
- Learn and apply best practices for data management, including data validation, normalization, and enrichment.
- Assist in creating and maintaining data quality reports and dashboards to monitor data health and identify areas for improvement.
Sales Reporting
- Assist in the creation and maintenance of standard and ad hoc sales reports and dashboards using Salesforce reporting tools.
- Learn to analyze sales data to provide insights and recommendations to sales leadership for improved decision-making specific to SaaS sales.
Sales Enablement
- Learn about sales enablement strategies and tools to support the sales team's effectiveness.
- Assist in the development and maintenance of sales collateral, training materials, and resources for the sales team.
- Collaborate with sales and marketing teams to ensure alignment and effectiveness of sales enablement initiatives.
What we’re looking for
- Basic Microsoft Excel/GoogleSheets knowledge.
- Currently enrolled in a Bachelor's degree program in Business Administration, Information Systems, or related field.
- Interest in CRM systems, preferably Salesforce.
- Strong analytical skills with the ability to manipulate and interpret data.
- Excellent attention to detail and organizational skills.
- Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Eagerness to learn and adapt to new technologies and processes.
What you’ll get
- Professional Development: Access to mentorship and guidance from experienced professionals within Crunchtime to support their growth and development.
- Hands-on Experience: Opportunities to work on real projects and contribute to meaningful initiatives, gaining practical experience in their field of interest.
- Compensation: Interns will be compensated for their participation during the Internship program.
- Lunch and Snacks at the Office: Access to free lunch when provided at the office during lunchtime.
- Provided Equipment: Interns will be provided with a laptop and any other required equipment to perform their work activities.
- Networking Opportunities: Exposure to a diverse and inclusive work environment, fostering connections with colleagues and industry professionals.
- Feedback and Evaluation: Regular feedback sessions and performance evaluations to provide guidance and support in their learning journey.
- Potential for Future Opportunities: Possibility of future employment. Note: It depends on the business’s needs.