Employer Direct healthcare (EDH) is on a mission to transform access to excellent care for the moments that matter most. As the leading provider of surgical benefits for self-insured employers, we bring guided access to high-quality, affordable care for employers, their employees and the family members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

EDH is the market leader for Independent Centers of Excellence (CoE). We have challenged the status quo in healthcare by bringing top quality surgeons within reach of all. Our surgeon-first model is the largest and most accessible network (3-4x larger than our peers), which has delivered an ROI 3x our peers. We serve hundreds of self-funded plan sponsors across 1000+ employers, representing over 4 million people across the U.S. We've saved our clients over $700 million since we were founded! 

Ultimately, the US healthcare system at-large is flawed. Costs continue to rise while life expectancy stagnates. We are moving the needed on this problem by improving surgery outcomes - making people healthier - and lowering healthcare costs at the same time. 

About You:

• You have a drive and AMBITION to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

About the Team 

The Commercial Strategy & Operations (Revenue Operations) team supports the President and his entire go-to-market team, including sales, account management, client success, marketing, channel partners (health plans, ecosystem partners, and consultants), enablement, and provider networks. The team is small but growing. You'll ensure these functions are set up for success, while also laying the foundation for future growth. 

Your Mission

As the Senior Revenue Operations Analyst, you will drive EDH’s commercial strategy and report to the VP of Commercial Strategy and Operations. You are the first hire onto this brand new team. Your work will directly drive EDH’s GTM strategy – where we invest, why, and how to design an organization to achieve that – and have regular touchpoints with the CEO, President, chief revenue officer, chief client officer, chief marketing officer, and other members of the management team. You will help to size the revenue opportunity; segment the market; design sales territories to maximize revenue productivity; forecast revenue using qualitative and quantitative methods; and run analysis to provide the executive team with critical insights to achieve short and long term growth objectives. We are a small team and we wear many hats, so you will lean in where the business needs. Ultimately, through your work, you will directly impact the success and scale of EDH’s business.  

Location: Remote | USA | Travel Required

*New York preferred

Responsibilities:

• Analyze the business and translate those insights into actionable recommendations that shape the GTM strategy and improve execution; present to the Executive and Commercial Leadership Teams to secure their approval 
• Support in preparing analyses and key insights for the Board of Directors 
• Run market and account segmentation to align GTM investments to the highest-propensity customers and largest TAM 
• Set quotas and design and manage sales territories to maximize sales productivity and optimize client experience 
• Forecast revenue using a combination of qualitative and quantitative methodologies supported by effective process and systems 
• Run commercial capacity modeling and headcount planning to align staffing to revenue objectives 
• Design and automate reporting for Commercial leadership and the field to support day-to-day execution and improve efficiency 
• Lead and support large and cross-functional initiatives including annual Commercial planning

Requirements:

• 1-4 years of experience in management consulting, investment banking or revenue operations (sales, marketing, customer success ops) at a fast-growing startup  
• Advanced in Microsoft Excel and Powerpoint skills with experience building financial and operating models 
• Excellent analytical and communication skills: can turn data into insights and tell a story to an executive audience in a compelling manner 
• Superior organizational and problem-solving skills, with the ability to proactively identify business issues, propose solutions, and execute independently 
• Attention to detail and a willingness to take ownership
• SQL and PowerBI experience a plus
• Bachelor’s degree in a business or related field

Bonus if:

• Worked in healthcare or digital health 
• Have experience with Salesforce.com and other GTM technology 

 Benefits

Employer Direct Healthcare does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.