Top Customer Success Jobs
The CommandCentral AWARE Regional Software Specialist is responsible for providing technical customer operations support and consulting for customers' CommandCentral AWARE system, related services, and interfaces. They work remotely with customers to implement operational efficiencies, test new builds, and create positive working alliances. Responsibilities also include problem-solving, process improvement, and administrative functions for the CommandCentral AWARE solution.
As a Customer Success Manager, you will be responsible for monitoring and engaging clients to ensure a successful partnership. Responsibilities include communication with client contacts, training new and existing users, upselling features, providing feedback, and increasing product utilization.
Principal Customer Education Specialist responsible for planning and executing content operations and strategy to help Klaviyo customers grow their businesses. Manage content strategy, analyze customer data, ensure team meets content goals, create strategic content, collaborate with various departments, and align customer education content with overall customer experience model.
Seeking an experienced Sr. Vendor Manager to lead global vendor support strategies and manage external vendor partnerships. Responsible for overseeing performance metrics, driving continuous improvement, and aligning BPO strategies with customer service objectives. Must have 8-10 years of operational leadership and vendor management experience.
Working in Application Support to maintain crucial application systems, collaborate in teams, fix application and data issues, gain exposure to software development, testing, deployment, maintenance, and improvement, develop professionally, and grow in chosen direction.
Featured Jobs
As an Implementation Specialist at TouchTour, you will be responsible for planning, coordinating, and implementing TouchTour projects across various industries. You will act as a key advisor, troubleshooter, and ambassador for clients, ensuring the highest quality of work and client satisfaction. Additionally, you will assist in developing market strategies, training stakeholders, and collaborating with developers to enhance product features.
The Originations Specialist role at SoFi Lending Operations involves providing member support through phone and chat channels, resolving inquiries, ensuring compliance, documenting interactions, and advocating for member improvements. This full-time, entry-level position requires strong communication, problem-solving, and organizational skills, along with proficiency in various tools and a high school diploma or GED.
Join our team as a Customer Success Manager to drive retention and growth among valued customers in the social advertising industry. Manage a book of business, foster relationships with customers and partners, and contribute to building a world-class Customer Success organization.
As a Customer Account Specialist at CSC, you will build relationships with clients, provide exceptional customer service, manage customer portfolios, and maintain existing customer business. You will need experience in customer service or administration, strong computer skills, attention to detail, and excellent communication skills.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Starburst Data is seeking a Customer Support Engineering Manager to lead a team of Support Engineers in providing world-class service to customers. The role involves overseeing team performance, career development, and maintaining high customer service standards. This position reports to the Senior Director of Support.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
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