Top Hybrid Customer Success Jobs in Charlotte, NC

The Pre-Approval Specialist is responsible for providing exceptional customer service, file quality, and adhering to the agreed upon Service Level Agreement (SLA) while processing borrower documents in the mortgage industry. Communication with borrowers and various third-party companies is essential to obtain and review required documentation for underwriting the loan file. Strong math and analytical skills, knowledge of mortgage guidelines, and the ability to prioritize and meet deadlines are crucial for this role. High School Diploma or GED is required.

The Q2 Contract Specialist carries out administrative and support functions for the contract operations team within the legal department. Responsibilities include maintaining contract data, creating and updating contract templates, drafting sales orders, conducting proposal preparations, and training new hires on contract operations processes.

RingCentral is looking for a Senior Renewals Specialist to drive and lead the renewals process, negotiate contracts, identify upsell opportunities, and ensure customer success. Desired qualifications include 1-2 years of experience in Renewals, Sales, Account Management, or Customer Success in a SaaS organization, strong analytical and problem-solving skills, and the ability to handle high-paced environments.