Top Hybrid Customer Success Jobs in Tampa Bay, FL
Leader in the Payments business responsible for operational risk and control framework execution, issue management, risk reporting, and audit/exam preparedness. Collaborate globally, analyze processes/systems, and present findings effectively. Coordinate with regional teams, oversee CORE Program implementation, manage issue protocols, lead risk event triage, and supervise junior staff. Strong communication skills, detail-oriented, and proficient in SharePoint and Microsoft Office Suite.
Customer Advisor at Rapid7 responsible for guiding customers in the successful usage of security product features, providing subject matter expertise, and building strong advisory relationships. Key responsibilities include ensuring platform functionality, conveying recommendations, generating customer deliverables, and assisting in technology deployment.
The Customer Success Manager at vcita is responsible for post-sales engagement processes, empowering clients to achieve their goals, identifying growth opportunities, and collaborating with sales and support teams. They actively reach out to clients for renewals and feedback sharing. The ideal candidate has 1-3 years of experience in SaaS, strong technical curiosity, excellent communication skills, and proficiency in Spanish or Hebrew.
The Inventory Specialist is responsible for managing medical/surgical supplies and implementing 2-Bin Kanban project supply chain systems. This temporary position involves extensive travel and requires accurate counting, stocking, and auditing of hospital assets. Responsibilities include inventory data capture, stocking supplies, and maintaining inventory storage racks. The role also involves communication with team leaders, troubleshooting challenges, and collaborating with various teams.
Customer Support Associate position at Wise, assisting English-speaking customers with phone support, chats, and emails. Responsibilities include problem-solving, communicating, teaching customers about products, learning about updates, and delivering feedback. Administrative tasks include team meetings, training sessions, quality reviews, and performance assessments.
Seeking a Customer Support Engineer II to provide technical support for Imprivata products to external customers and partners. Responsibilities include diagnosing and debugging software issues, resolving customer configurations, and reporting product flaws to engineering. Key skills include communication, productivity, escalation management, mentoring, case management, and additional responsibilities such as travel and maintaining customer confidentiality.
The Customer Experience Coordinator at PatientPoint in Tampa, FL, is responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. They serve as the primary contact between the company and local practices within Health Systems and Large Physician Groups.
The Associate Client Solutions Manager role involves providing world-class service to clients, developing media plan recommendations, managing campaign execution, analyzing program performance, and becoming an expert in digital media channels.
Responsible for set-up, maintenance, and reconciliation of clients' benefit and retirement plans. Requires technical knowledge on multiple payroll systems. Tasks include data entry, set up of health benefit plans, reconciliation of statements, and assisting with open enrollment process.
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