Top Customer Success Jobs in Philadelphia, PA
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Starburst Data is seeking a Customer Support Engineering Manager to lead a team of Support Engineers in providing world-class service to customers. The role involves overseeing team performance, career development, and maintaining high customer service standards. This position reports to the Senior Director of Support.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
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Join a fast-growing startup as a Paralegal/Client Manager and work closely with attorneys on case strategy, shaping evidence, and driving client relationships.
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
Provide exceptional customer service and assistance to customers, particularly in cases of identity theft. Troubleshoot and give clear explanations with a deep understanding of products and platforms. Work in a hybrid position both virtually and in-person at an assigned office location for a minimum of two days a week.
The Underwriting Specialist at CNA is responsible for the profitable growth of an assigned book of healthcare professional and general liability business for Allied Health Facilities and Physicians. They utilize technical, sales, and analytical skills to provide insurance solutions that help manage risk for customers. The role includes underwriting expertise, portfolio management, and sales & distribution management responsibilities.
As a Documentation Specialist at Sanity.io, you will create and maintain high-quality documentation and learning resources for the developer community. You will collaborate with product and engineering teams to ensure accuracy and usability of documentation. Your role includes updating documentation, enhancing usability, creating new content, gathering feedback, maintaining standards, and innovating with AI tools.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Responsible for accurate and efficient inventory management of medical/surgical supplies and hospital assets. Duties include counting, stocking, auditing, and maintaining inventory systems. Temporary position with travel requirements.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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