Top Remote Customer Success Jobs in Atlanta, GA
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
The Senior Principal Customer Success Manager at PagerDuty is responsible for building and fostering relationships with key stakeholders to help customers accelerate their digital journey. They guide customers on best practices, drive adoption of real-time operations, and deliver business value and innovation. Responsibilities also include risk mitigation, product adoption planning, and representing the voice of the customer.
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The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
Develop and maintain a technology-centric KM framework, create and manage knowledge base articles, monitor and enhance KM KPIs, report to the Senior Manager of Enablement within the CS Operations Team.
Answer inbound calls, sell insurance plans, input client information into CRM, participate in team meetings. Must be licensed insurance agent in multiple states, have FFM certification, proficiency in call center software, and fluent in Spanish.
Assist with customer on-boarding and digital implementation of K-12 digital products by analyzing data, strategizing integration solutions, leading training sessions, and maintaining product knowledge. Liaise between stakeholders and analyze data to identify trends and recommend improvements.
The Medical Operations Patient Advocate provides administrative support to healthcare providers and concierge-style service to patients. This is a 6-month assignment with potential for a full-time permanent role.
Customer Support Specialist responsible for onboarding new customers, providing ongoing support, managing documentation, solving customer issues, and optimizing service delivery. Requires 2-4 years of customer support experience in finance or related fields, strong communication skills, and ability to work independently and with a team.
The Client Success Associate at AffiniPay will be responsible for leading and supporting client accounts, ensuring strong adoption and engagement, resolving account issues, and communicating with clients to provide a flawless experience. They will also advocate for clients, capture feedback, and share best practices within the team.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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