Top Remote Customer Success Jobs in Charlotte, NC
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Join a fast-growing startup as a Paralegal/Client Manager and work closely with attorneys on case strategy, shaping evidence, and driving client relationships.
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The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
As a Documentation Specialist at Sanity.io, you will create and maintain high-quality documentation and learning resources for the developer community. You will collaborate with product and engineering teams to ensure accuracy and usability of documentation. Your role includes updating documentation, enhancing usability, creating new content, gathering feedback, maintaining standards, and innovating with AI tools.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Responsible for accurate and efficient inventory management of medical/surgical supplies and hospital assets. Duties include counting, stocking, auditing, and maintaining inventory systems. Temporary position with travel requirements.
As a Customer Success Manager at Domino Data Lab, you will be responsible for maintaining and growing relationships with clients, maximizing client satisfaction, retention, and revenue generation. You will represent Domino during key customer lifecycle moments, drive conversations for Domino Cloud adoption, ensure on-time delivery of renewals, and identify upsell opportunities.
The Strategy and Operations team at Beyond Finance is looking for a candidate who can lead initiatives, optimize processes, and enhance customer experience. They will be responsible for financial forecasting, market analysis, and building relationships with key stakeholders. The ideal candidate should have strong problem-solving skills and the ability to deliver results in a fast-paced environment.
Customer Care Advocates handle inbound customer service inquiries via telephone and email, resolving complex customer issues and ensuring exceptional customer experiences. This is a full-time virtual position with in-person training at MetLife.
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