Top Customer Success Jobs in Washington DC
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Starburst Data is seeking a Customer Support Engineering Manager to lead a team of Support Engineers in providing world-class service to customers. The role involves overseeing team performance, career development, and maintaining high customer service standards. This position reports to the Senior Director of Support.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
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Join a fast-growing startup as a Paralegal/Client Manager and work closely with attorneys on case strategy, shaping evidence, and driving client relationships.
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
Customer Success Manager responsible for ensuring positive customer experience, providing support for product use, and developing process improvements. Key responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, and building efficiency into customer success activities.
The Underwriting Specialist at CNA is responsible for underwriting healthcare professional and general liability insurance products for allied health facilities. They use technical, sales, and analytical skills to manage risk and drive profitable growth. The role includes underwriting expertise, portfolio management, and sales & distribution management responsibilities.
As a Documentation Specialist at Sanity.io, you will create and maintain high-quality documentation and learning resources for the developer community. You will collaborate with product and engineering teams to ensure accuracy and usability of documentation. Your role includes updating documentation, enhancing usability, creating new content, gathering feedback, maintaining standards, and innovating with AI tools.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Responsible for accurate and efficient inventory management of medical/surgical supplies and hospital assets. Duties include counting, stocking, auditing, and maintaining inventory systems. Temporary position with travel requirements.
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