Top Customer Success Jobs in Detroit, MI
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
The Vaccine Customer Representative (VCR) supports customers by providing clinical information on vaccines, education, and resources to help increase immunization rates among appropriate patients and protect them from vaccine preventable diseases. They are the primary point of contact for healthcare providers in their assigned geography, engaging in sales presentations, updating management on customer needs, providing key insights, engaging customers in business reviews, and assisting with education to improve immunization rates.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem. Responsibilities include leading technical conversations, driving revenue optimization, managing technical teams, and representing the company at industry events.
Featured Jobs
As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc. In this role, you will work directly with clients and internal teams with a focus on increasing provider value throughout their time on Zocdoc.
As a Category Experience Specialist at Vista, you will develop and enhance category strategies for Hard Goods products globally, manage end-to-end product lifecycle, collaborate with stakeholders, and drive product and portfolio quality. This role requires 2+ years of experience in category management, a Bachelor's degree in business administration or marketing, and skills in strategic thinking, communication, and data analysis.
As a member of our Customer Experience (CX) team, you’ll be the voice of SeatGeek to our customers. You’ll resolve customer issues through a high volume of customer contacts (phone, email, and chat) and stay in the know about SeatGeek’s latest features, our Enterprise clients, and SeatGeek ticketed events.
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment to build strategic relationships, drive account growth, and ensure customer satisfaction. Responsibilities include managing key enterprise accounts, creating strategic account plans, and providing personalized customer experiences. Must have strong communication, organizational, and project management skills in a dynamic environment.
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The Underwriting Specialist for Securities-based lending leads and participates in various operational processes, reporting, system testing, process development, training, and project management.
Manage client development for Capital One Shopping by partnering with top merchants to integrate and optimize solutions. Drive strategic analysis, educate partners, and leverage data to grow business. Requires strong strategic, analytical, and data-analysis skills.
Lead and motivate a team of Customer Support Specialists to provide exceptional customer service via Phone and Chat. Assess and improve tech stack, collaborate with other leaders to enhance customer experience, and advocate for team success. Remote role with a focus on building strong customer relations and maintaining high CSAT scores.
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