Top Hybrid Customer Success Jobs in Jacksonville, FL

The Originations Specialist role at SoFi Lending Operations involves providing member support through phone and chat channels, resolving inquiries, ensuring compliance, documenting interactions, and advocating for member improvements. This full-time, entry-level position requires strong communication, problem-solving, and organizational skills, along with proficiency in various tools and a high school diploma or GED.

An individual contributor role dedicated to the effective resolution of tactical customer inquiries and continuous improvement of team operational performance and customer satisfaction. Responsibilities include accurate global customer support, developing knowledge on products and services, participating in group projects, and utilizing soft skills like problem-solving and communication.

Fanatics is seeking a Manager of VIP Customer Service to enhance VIP customer service across the Customer Service, Payment, and Fraud departments. Responsibilities include recruitment, supervision, performance management, coaching, and ensuring exceptional service standards for VIP clients.