Top Hybrid Customer Success Jobs in Portland, OR
Manage a multi-partner, fully outsourced, channel-focused customer support operation. Orchestrate and oversee the performance of a large-scale operational function, supporting the activities of specialized customer support agents. Drive performance through data-driven operational excellence and continuous improvement.
The Vaccine Customer Representative supports customers by providing clinical information on vaccines, education, and resources to improve immunization rates and protect against vaccine preventable diseases. They are the primary point of contact for various healthcare providers within a specific geography, engaging in product sales presentations, providing updates on customer needs, monitoring business performance, and developing territory-level business plans.
The Customer Support Specialist at Wyld brands assists customers in completing purchases, upgrades, and returns, and provides advice and technical assistance. Responsibilities include responding to customer queries, working with internal teams to improve outcomes, escalating serious complaints, and maintaining product quality through feedback sharing. Qualifications include 2+ years of support experience, practical knowledge of software platforms, and proficiency in spoken English. The position offers a competitive hourly salary with benefits, 401k, and equal opportunity employment at Wyld.
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ProCogia is seeking a Client Success Manager in Vancouver, BC to build strong client relationships, drive retention, and expand client base. This role involves proactive engagement with clients, providing guidance and support aligned with their business objectives.
Seeking a proactive and results-driven Rev Ops Pipeline Specialist to join the Revenue Operations team. Responsibilities include developing and implementing lead-generation strategies, managing lead data in CRM system, analyzing performance metrics, optimizing lead scoring models, and collaborating with Marketing to improve lead nurturing campaigns.
Join Relay as a Customer Experience Specialist, Phone Support to engage and support customers primarily via phone in an empathetic and professional manner. Collaborate with various teams to troubleshoot issues and improve customer experience. Track data and collaborate on customer pilots and new feature launches.
Renewal Specialists at Sophos play a critical role in affecting and operating the renewal process for existing customers. They collaborate with cross-functional teams to ensure successful renewals, maximize revenue opportunities, and provide excellent customer service. Responsibilities include customer analysis, engagement, partner relationship management, revenue optimization, process improvement, and effective collaboration with various teams.
DAT is seeking a Compliance Rep II to review and approve service requests for new and existing accounts, ensuring customer eligibility and maintaining accurate records. The role involves customer interaction, feedback for product improvement, identifying sales opportunities, and providing support to other teams.
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