Top Remote Customer Success Jobs in Dallas, TX
Snap! Mobile is seeking a remote Customer Support Specialist to provide excellent support for organization leaders, donors, and employees. Responsibilities include resolving customer inquiries, troubleshooting issues, setting deadlines, and driving continuous improvement. High school diploma required, bachelor's degree preferred. Ecommerce experience and proficiency in Zendesk and Hubspot desired. Compensation ranges from $18-$20 per hour with benefits like medical, dental, and vision coverage, as well as a 401K with a 4% match.
As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc. In this role, you will work directly with clients and internal teams with a focus on increasing provider value throughout their time on Zocdoc.
As a Category Experience Specialist at Vista, you will develop and enhance category strategies for Hard Goods products globally, manage end-to-end product lifecycle, collaborate with stakeholders, and drive product and portfolio quality. This role requires 2+ years of experience in category management, a Bachelor's degree in business administration or marketing, and skills in strategic thinking, communication, and data analysis.
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As a member of our Customer Experience (CX) team, you’ll be the voice of SeatGeek to our customers. You’ll resolve customer issues through a high volume of customer contacts (phone, email, and chat) and stay in the know about SeatGeek’s latest features, our Enterprise clients, and SeatGeek ticketed events.
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Director of Customer Success role at Grammarly leading Customer Success teams to enhance customer experience, drive growth, and develop scalable approaches. Reporting to the Chief Customer Officer.
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment to build strategic relationships, drive account growth, and ensure customer satisfaction. Responsibilities include managing key enterprise accounts, creating strategic account plans, and providing personalized customer experiences. Must have strong communication, organizational, and project management skills in a dynamic environment.
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The Underwriting Specialist for Securities-based lending leads and participates in various operational processes, reporting, system testing, process development, training, and project management.
Manage client development for Capital One Shopping by partnering with top merchants to integrate and optimize solutions. Drive strategic analysis, educate partners, and leverage data to grow business. Requires strong strategic, analytical, and data-analysis skills.
Lead and motivate a team of Customer Support Specialists to provide exceptional customer service via Phone and Chat. Assess and improve tech stack, collaborate with other leaders to enhance customer experience, and advocate for team success. Remote role with a focus on building strong customer relations and maintaining high CSAT scores.
Responsible for underwriting risks in a book of business, determining acceptability of risk, pricing strategies, and maintaining agency relationships. Requires advanced knowledge of underwriting and insurance industry practices.
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