Top Remote Customer Success Jobs in Kansas City, MO
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Seeking a talented Complex Claims Specialist for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) and Fidelity claim team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency.
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As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
The Vaccine Customer Representative supports customers by providing clinical information on vaccines, education, and resources to improve immunization rates and protect against vaccine preventable diseases. They are the primary point of contact for various healthcare providers within a specific geography, engaging in product sales presentations, providing updates on customer needs, monitoring business performance, and developing territory-level business plans.
The Client Director at ServiceNow is responsible for producing new business with one of the company's largest accounts, overseeing executive relationship management, leading virtual teams, and developing ServiceNow solutions based on customer's strategic outcomes. The role involves managing worldwide development of assigned accounts, building multi-tiered relationships within client organizations, developing clear roadmaps, and achieving financial targets set for clients.
Provide day-to-day high-quality support to donors, triage incoming support requests, provide proactive support, review voicemails, flag potential bugs, and meet quality and productivity standards for the role.
Client Success Advisor role at CrowdStrike, focusing on customer engagement and satisfaction for CAO Elite customers. Responsibilities include onboarding new clients, maintaining relationships with stakeholders, improving customer retention, and ensuring clients maximize value from the service. Required experience in customer engagement, client-facing cybersecurity, conveying technical concepts, and working in different time zones.
As a Software Onboarding Consultant at Affinitiv, you will be responsible for guiding new clients through the implementation and adoption of Fixed Operations and Variable Sales software solutions, providing training and support, and managing onboarding projects to ensure client satisfaction and success.
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