Top Remote Customer Success Jobs in Philadelphia, PA

Recruit and lead covered entity stakeholders through the adoption and production use of drug discount and rebate products. Support operations to achieve customer satisfaction and growth, driving retention and expansion of the covered entity network. Strategic problem-solving, revenue objectives, relationship-building, and high-quality customer experience are key focuses.

The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.

The Strategic Customer Initiatives Senior Associate at Draftkings executes critical strategic initiatives, facilitates project execution, tracks progress, and builds resources and playbooks to improve operational consistency. This role requires at least three years of project management or related experience, a Bachelor's degree, excellent communication skills, and a passion for driving results.

Head of Customer Experience & Strategic Programs position at Atlassian with a competitive salary range of $193,300 - $310,500 per year. Eligible for benefits, bonuses, commissions, and equity. Visit go.atlassian.com/payzones for more information on geographic pay zones.

Seeking an experienced Claims Specialist to improve billing operations in the mental healthcare landscape. Responsibilities include researching and finding solutions to denied claims, working with insurance carriers, drafting appeals, and ensuring accurate patient data.

Lead a team of expert Customer Success Managers to enhance client relationships and achieve value from the platform, delivering unparalleled service and satisfaction for customers, and collaborating with cross-functional teams to exceed expectations and drive company growth.

The Customer Success Operations Manager will align customer success strategy to its execution, optimize business forecasting, drive critical business insights, and improve process execution in the Mid-Market segment. Responsibilities include owning day-to-day processes, forecasting, commission plans, KPI tracking, churn analysis, program rollouts, documentation oversight, and cross-functional coordination. The role requires 3+ years in Customer Success, excellence in data management, a team player attitude, and strong project leadership skills.