Top Remote Customer Success Jobs in Pittsburgh, PA
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Seeking a talented Complex Claims Specialist for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) and Fidelity claim team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency.
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As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
Provide day-to-day high-quality support to donors, triage incoming support requests, provide proactive support, review voicemails, flag potential bugs, and meet quality and productivity standards for the role.
Client Success Advisor role at CrowdStrike, focusing on customer engagement and satisfaction for CAO Elite customers. Responsibilities include onboarding new clients, maintaining relationships with stakeholders, improving customer retention, and ensuring clients maximize value from the service. Required experience in customer engagement, client-facing cybersecurity, conveying technical concepts, and working in different time zones.
As a Software Onboarding Consultant at Affinitiv, you will be responsible for guiding new clients through the implementation and adoption of Fixed Operations and Variable Sales software solutions, providing training and support, and managing onboarding projects to ensure client satisfaction and success.
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
The Vaccine Customer Representative (VCR) supports customers by providing clinical information on vaccines, education, and resources to help increase immunization rates among appropriate patients and protect them from vaccine preventable diseases. They are the primary point of contact for healthcare providers in their assigned geography, engaging in sales presentations, updating management on customer needs, providing key insights, engaging customers in business reviews, and assisting with education to improve immunization rates.
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