Top Remote Customer Success Jobs in San Antonio, TX
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
The Strategic Customer Initiatives Senior Associate at Draftkings executes critical strategic initiatives, facilitates project execution, tracks progress, and builds resources and playbooks to improve operational consistency. This role requires at least three years of project management or related experience, a Bachelor's degree, excellent communication skills, and a passion for driving results.
Seeking an experienced Claims Specialist to improve billing operations in the mental healthcare landscape. Responsibilities include researching and finding solutions to denied claims, working with insurance carriers, drafting appeals, and ensuring accurate patient data.
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Lead a team of expert Customer Success Managers to enhance client relationships and achieve value from the platform, delivering unparalleled service and satisfaction for customers, and collaborating with cross-functional teams to exceed expectations and drive company growth.
The Customer Success Operations Manager will align customer success strategy to its execution, optimize business forecasting, drive critical business insights, and improve process execution in the Mid-Market segment. Responsibilities include owning day-to-day processes, forecasting, commission plans, KPI tracking, churn analysis, program rollouts, documentation oversight, and cross-functional coordination. The role requires 3+ years in Customer Success, excellence in data management, a team player attitude, and strong project leadership skills.
Facilitate prompt resolution of issues encountered by specialists, offer prompt responses to specialist inquiries, manage escalations, conduct Quality Assurance checks, monitor team performance metrics, cover phones/chat during absences, collaborate with other teams for client responses.
Work From Home Customer Service Coordinator role at Capital One, focusing on providing exceptional customer care through effective communication, empathy, and problem-solving skills. Requires a high school diploma or equivalent and at least 1 year of customer service experience. Must have a secure home office environment with reliable internet connection meeting specific criteria. Fully remote position.
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Seeking a talented Complex Claims Specialist for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) and Fidelity claim team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency.
As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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