Top Remote Customer Success Jobs in St. Louis, MO
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc. In this role, you will work directly with clients and internal teams with a focus on increasing provider value throughout their time on Zocdoc.
As a Category Experience Specialist at Vista, you will develop and enhance category strategies for Hard Goods products globally, manage end-to-end product lifecycle, collaborate with stakeholders, and drive product and portfolio quality. This role requires 2+ years of experience in category management, a Bachelor's degree in business administration or marketing, and skills in strategic thinking, communication, and data analysis.
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As a member of our Customer Experience (CX) team, you’ll be the voice of SeatGeek to our customers. You’ll resolve customer issues through a high volume of customer contacts (phone, email, and chat) and stay in the know about SeatGeek’s latest features, our Enterprise clients, and SeatGeek ticketed events.
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment to build strategic relationships, drive account growth, and ensure customer satisfaction. Responsibilities include managing key enterprise accounts, creating strategic account plans, and providing personalized customer experiences. Must have strong communication, organizational, and project management skills in a dynamic environment.
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The Underwriting Specialist for Securities-based lending leads and participates in various operational processes, reporting, system testing, process development, training, and project management.
Manage client development for Capital One Shopping by partnering with top merchants to integrate and optimize solutions. Drive strategic analysis, educate partners, and leverage data to grow business. Requires strong strategic, analytical, and data-analysis skills.
Lead and motivate a team of Customer Support Specialists to provide exceptional customer service via Phone and Chat. Assess and improve tech stack, collaborate with other leaders to enhance customer experience, and advocate for team success. Remote role with a focus on building strong customer relations and maintaining high CSAT scores.
Responsible for underwriting risks in a book of business, determining acceptability of risk, pricing strategies, and maintaining agency relationships. Requires advanced knowledge of underwriting and insurance industry practices.
The Sr. Customer Support Analyst at Vertafore plays a vital role in managing complex escalated customer issues, facilitating resolutions, and mentoring support staff for continuous improvement. They are responsible for identifying issues, improving product usability, and collaborating with various teams to enhance customer relationships.
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