Top Customer Success Jobs in Washington DC
Seeking a dynamic Director of Onboarding & Enablement with over 8 years of B2B customer-facing experience in the SaaS industry. Responsibilities include team leadership, program oversight, process enhancement, customer engagement, and problem resolution. Must have a Bachelor's degree and be authorized to work in the US.
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
Work From Home Customer Service Coordinator role at Capital One, focusing on providing exceptional customer care through effective communication, empathy, and problem-solving skills. Requires a high school diploma or equivalent and at least 1 year of customer service experience. Must have a secure home office environment with reliable internet connection meeting specific criteria. Fully remote position.
Featured Jobs
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Seeking a talented Complex Claims Specialist for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) and Fidelity claim team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency.
As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
The Senior Healthcare Rep at Pfizer is responsible for launching new products, managing business relationships, engaging in product promotion, and developing sales efforts with key customers. They must possess strong product knowledge and demonstrate sales and strategic business development skills in both virtual and in-person settings. Additionally, they are responsible for effectively engaging customers, driving product demand, and providing education to meet healthcare provider and patient needs.
As a Bilingual Client Retention Specialist, you will educate and assist clients facing financial hardship, deescalate upset clients, navigate CRM system, analyze client's financial situation, develop customized solutions, and meet retention goals.
Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
The Vaccine Customer Representative supports customers by providing clinical information on vaccines, education, and resources to improve immunization rates and protect against vaccine preventable diseases. They are the primary point of contact for various healthcare providers within a specific geography, engaging in product sales presentations, providing updates on customer needs, monitoring business performance, and developing territory-level business plans.
Top Companies in Washington DC Hiring Customer Success Roles
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