Top Customer Success Jobs in Wilmington, NC
Seeking a Senior DeltaV Specialist for Manufacturing Automation at a fast-paced environment with high technical and project management responsibility. Responsibilities include supporting the MACS Center, automation equipment design, system commissioning, and collaborating with various teams.
The Specialist, Purification Operations role involves supporting Operational Readiness projects and initiatives for a new manufacturing facility in the pharmaceutical industry. Responsibilities include partnering with Operations management, authoring SOPs, coordinating Corrective Actions/Preventive Actions, and upskilling new employees. The role requires experience in a GMP environment, strong communication and problem-solving skills, and the ability to prioritize workload under guidance from management.
The Specialist, Manufacturing Automation provides automation support for manufacturing systems, troubleshoots equipment issues, ensures compliance with regulations, and collaborates with stakeholders to optimize automation systems.
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
The Head of Customer Success at kea will lead the Customer Success team in deploying and supporting the Voice AI solution for restaurants. Responsibilities include establishing customer success standards, building a talented team, and improving the overall customer experience.
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Seeking a Revenue Operations Manager with experience in optimizing workflows, facilitating collaboration, driving insights, and leading team development. Must have 4+ years of Salesforce expertise, 1+ years of people management experience, and strong project management skills.
Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.
Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.
As a Senior Customer Success Manager at LogicManager, you will be responsible for nurturing and expanding customer programs. This includes managing a portfolio of assigned accounts, supporting customers in utilizing LogicManager, collaborating on retention strategies, prospecting new leads, conducting demos, advocating for customer needs, and offering industry insights. You'll need 4-7 years of customer-facing experience and a bachelor's degree.
Execute mixed-methods research studies primarily on marketing-related topics to generate insights into customer needs and behaviors
The Service Drive Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, repair order reviews, and employee trainings.
Top Companies in Wilmington, NC Hiring Customer Success Roles
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