Top Customer Success Jobs in San Diego, CA
The Senior Long Term Disability (LTD) Claims Specialist at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include timely claims reviews, documentation, and decisions, interacting with various stakeholders, compiling file documentation, and calculating benefits.
Lead Long Term Disability Claims Specialist at MetLife managing a caseload of long term disability insurance claims, coaching new associates, and driving continuous improvement projects. Responsible for timely and accurate claims reviews and documentation, collaborating with internal and external resources, and providing exemplary customer service. Requires 5+ years of LTD/IDI Insurance Claims experience and excellent customer service skills.
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in dermatological solutions and innovations. Responsibilities include serving as a subject matter expert in dermatology, partnering with customers and industry leaders, and collaborating across departments to advance the company's Animal Health portfolio.
Senior Professional Services Veterinarian-Dermatology Specialist role supporting companion animal business unit in dermatological solutions and innovations for the company's Animal Health portfolio. Responsibilities include serving as subject matter expert in dermatology, developing strategic goals, partnering with customers and key opinion leaders, and collaborating across departments.
Senior Client Success Manager at VideoAmp responsible for driving post-sale servicing and retention, building strong client relationships, and delivering value through customized strategies and solutions. Must have extensive knowledge of AdTech, TV, data, and digital video space.
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Lead a highly skilled organization passionate about driving a great support experience. Set vision, strategy, and goals for success. Oversee growth, service levels, productivity, coaching, and quality assurance. Analyze metrics, recommend and implement tech stack improvements, and manage team headcount and recruitment. Collaborate with stakeholders on projects and cross-functional initiatives.
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
Recruit and lead covered entity stakeholders through the adoption and production use of drug discount and rebate products. Support operations to achieve customer satisfaction and growth, driving retention and expansion of the covered entity network. Strategic problem-solving, revenue objectives, relationship-building, and high-quality customer experience are key focuses.
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
The Strategic Customer Initiatives Senior Associate at Draftkings executes critical strategic initiatives, facilitates project execution, tracks progress, and builds resources and playbooks to improve operational consistency. This role requires at least three years of project management or related experience, a Bachelor's degree, excellent communication skills, and a passion for driving results.
Head of Customer Experience & Strategic Programs position at Atlassian with a competitive salary range of $193,300 - $310,500 per year. Eligible for benefits, bonuses, commissions, and equity. Visit go.atlassian.com/payzones for more information on geographic pay zones.
Seeking an experienced Claims Specialist to improve billing operations in the mental healthcare landscape. Responsibilities include researching and finding solutions to denied claims, working with insurance carriers, drafting appeals, and ensuring accurate patient data.
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