Top Customer Success Jobs in Tampa Bay, FL
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions to agencies and brands, building strategic partnerships and managing the sales process from inception to closure. Responsibilities include strategic planning, stakeholder relationship management, understanding industry trends, generating sales leads, and overseeing key accounts.
The Specialist role is responsible for Incoming Quality activities in a pharmaceutical setting, ensuring compliance with regulatory standards and conducting inspections of raw materials/components. They also support regulatory compliance programs and contribute to investigations and audits as needed.
Ensure compliant EHS programs are developed and implemented at Elkton site. Manage EHS information and compliance, support regulatory submissions, and provide EHS support for various programs. Develop EHS procedures and guidelines, and support client groups in addressing EHS concerns.
The Director of Customer Success is responsible for overall customer retention and satisfaction, as well as building and managing business relationships between various SailPoint teams. This role involves coaching, training, and managing Customer Success Managers globally to ensure customer success through SailPoint's products and services. The role focuses on maintaining high customer satisfaction and retention levels in the Americas region.
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Collections Representative role at Enova, specializing in one brand through training, reaching out to customers with overdue payments, negotiating payment plans, and maintaining accurate records of interactions.
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
The Customer Success Operations Manager at Spring Health is responsible for overseeing operational aspects of the Customer Success team, focusing on data analysis, business reporting, system administration, and strategic project management. The role entails driving efficiency, scalability, and effectiveness by optimizing processes and tools, collaborating with cross-functional teams, and leading initiatives to maximize revenue generation and operational efficiency.
As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health’s member network.
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
The Customer Success Development Representative role at vcita involves scheduling appointments, coordinating with clients and internal teams, managing customer support processes, and maintaining technical product knowledge. Additional projects and tasks as needed.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth, building strategic relationships, and guiding clients through successful implementation of VideoAmp solutions. They possess expertise in media strategy and work to expand VideoAmp's footprint while driving clear ROI for clients.
Experienced Client Success Manager/Senior Client Success Manager at VideoAmp focusing on post-sale servicing, retention, and delivering client value in AdTech and TV industries. Responsible for building strong client relationships, providing customized solutions, and driving client growth and retention. Must be passionate about customer challenges and have knowledge in tech, data, TV, and digital video space.
Provide expert-level customer support to small business customers, assist with inquiries related to HR matters, benefits, and payroll, maintain product expertise, and ensure a positive customer experience.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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