Search the 23 jobs at Cash App

Design, build, and support core systems for managing identity on Cash App. Collaborate with cross-functional partners to enhance identity verification and limits systems at a global scale. Solve technical problems at scale and contribute to an expanding roadmap. Work on a 24/7 on-call support roster for the service.

Customer Success Advocate dedicated to providing world-class support for Cash App customers with a focus on Lending products. Responsible for solving inquiries, identifying issues, and advocating for customers.

Machine Learning Engineer role at Cash App focusing on fraud detection, customer support automation, and underwriting credit. Responsible for building ML models, using NLP, and developing algorithms to improve customer experience and security. Work closely with product teams in a dynamic and innovative environment.

Design, build, and manage distributed services and pipelines for Underwriting & Credit at Cash App. Lead cross-team projects, ensure high code quality, collaborate with various teams, and contribute to development capabilities through mentoring.

Tech Lead Android Software Engineer role at Cash App focusing on building trust and expanding access in the Cash ecosystem by providing secure account access. Responsibilities include partnering with cross-functional teams, building end-to-end features, re-architecting legacy code, and collaborating with iOS and backend developers. Required qualifications include project leadership experience, creating maintainable code, and incorporating customer feedback into product solutions.

Lead and manage a high-performing team of BDRs to exceed sales targets, design training programs, analyze market trends, and foster continuous improvement. Develop relationships with key stakeholders and oversee recruitment and onboarding of new team members. Utilize CRM and sales analytics tools to monitor performance and optimize processes.

Seeking an experienced Technical Project Manager with strong technical background and exceptional project management skills. Responsibilities include leading projects from inception to completion, managing resources, collaborating with cross-functional teams, and ensuring project success. Must have 5+ years of experience in a similar role and strong understanding of project management methodologies.

The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results that delight customers. This role involves evaluating and managing the performance of BPO partners, identifying trends, running gap analyses, and collaborating with internal teams to drive continuous improvement and achieve targeted results.

In this critical role, as the Sr. Customer Success Operations Lead at Cash App, you will manage a multi-partner, fully outsourced customer support operation. Your responsibilities include overseeing the performance of a large-scale operational function and collaborating with various internal and external teams to maximize customer satisfaction and meet business objectives. Your role is pivotal in driving performance through data-driven operational excellence and people leadership.

Design, build, and operate systems that control restrictions on customers and their activity to improve the safety and security of Cash App. Collaborate cross-discipline and cross-team to identify opportunities for enhancement. Investigate issues across complex systems and develop infrastructure and experiences for short-term and long-term success. Support and mentor colleagues to facilitate team growth and product development.

As an Engineering Manager at Cash App's Trust Support Product, you will lead a team in building and scaling mission-critical products and services to maximize trust and expand access to the financial ecosystem. Responsibilities include technical architecture, team building, and collaboration with cross-functional teams.

Design, build, and operate APIs and services for Cash App's authentication flows. Ensure meaningful control over account security and evolve architecture to scale with growth. Collaborate with product management and design to develop new experiences. Work on live support rotation.

Staff Software Engineer role at Block with a focus on expanding disputes and fraud platform for Cash App. Responsibilities include designing, building, and supporting core systems, breaking monoliths into microservices, solving technical problems, partnering with cross-functional teams, and leading engineering growth.

The Product Compliance team at Cash App is seeking a Product Compliance Manager to support Cash App's Lending compliance program. The ideal candidate will have experience working with product teams, overseeing compliance activities, and collaborating with various teams to ensure a strong compliance posture for Lending products.

Drive the CCO policy governance program, collaborate with subject matter experts, manage policy inventory, assist in reporting, identify efficiency gains, and build relationships with partners. Extract insights and present findings to the team. Work within a system of record for policies and deliver policy management presentations.

The Operational Risk Manager at Cash App will support the implementation of the Operational Risk Management Program across Cash Customer Operations. Responsibilities include overseeing ORM frameworks, risk identification, assessment, and control documentation. This role involves collaborating with various departments to mitigate operational risk and ensure compliance with industry standards.

Seeking a Content Manager for B2B Marketing at Afterpay & Cash App to create and enhance sales pitch materials for merchant partners. Responsibilities include developing messaging, creating sales materials, and supporting enterprise sales. Requires 5 years of experience in fintech, SAAS, or Mar- or Ad-tech business.

Lead the ideation, design, and implementation of innovative products and infrastructure for the Cash Commerce team at Block. Collaborate with cross-functional teams, mentor junior engineers, and contribute to technical and product discussions. Requires 10+ years of software development experience and a Bachelor's Degree in Computer Science.

Lead the ideation, design, and implementation of innovative products and infrastructure for the Cash Commerce team at a dynamic fintech company. Collaborate with cross-functional teams, drive technical discussions, and mentor junior engineers. Requires 10+ years of software development experience, strong analytical mindset, and hands-on experience in building partner integrations and backend systems.

As the Tech Lead for the Identity area on the Mobile engineering team for Cash Trust Client, you will partner with cross-functional teams to build and scope roadmaps, prioritize projects, and improve the experiences and platforms around Identity. Responsibilities include building end-to-end features of the app, crafting durable code, re-architecting legacy code, and collaborating with iOS and backend developers.