Product Operations Associate

Reposted 13 Days Ago
New York, NY
In-Office
90K-125K Annually
Junior
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
Paxos is building the open financial system.
The Role
The role involves managing crypto and fiat transfers, designing workflows and systems, solving customer issues, and learning about blockchain technology.
Summary Generated by Built In
Note: Product Operations is an on-site team, requiring employees to work from our NYC office five business days a week. 
 
About Paxos 

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it. 
We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers. 

About the team 

The Product Operations team serves as a vital link between our customers and our products, transforming ideas into impactful, market-leading solutions. We manage the seamless execution of daily stablecoin operations, deliver outstanding customer experiences, and collaborate closely with teams across product, engineering, and customer success to drive new products from initial design through to successful implementation.

About the role

🚀 Billions in crypto tokens move across the globe every second—want to be part of how it all works?

At Paxos, we're operating stablecoins and building infrastructure that lets anyone move any asset, anywhere, instantly. We want your ideas and help us achieve even more. 

What makes this role special?

Right from the start, you’ll be responsible for minting, burning and moving billions of crypto tokens. You’ll be partnering with Product and Engineering to build the systems that make it all happen seamlessly for customers around the world. You’ll learn how stablecoins work from the ground up and partner with our Growth team to learn first-hand how some of the world’s largest companies are using crypto to shape the future of digital finance.

From day one, you'll be handling real money movement, building operational systems, and directly impacting how billions of dollars flow through our platform. This is your chance to see how stablecoins actually work behind the scenes, how we support some of the world's largest payments companies and help shape the future of digital finance.

This is a 2-year development role designed to give you deep exposure across our business. The 2-year program is intentionally designed to accelerate your learning and career growth—offering you hands-on experience, executive mentorship, and rotations across high-impact projects. You’ll build the foundation to become a future leader in fintech. Product Operations associates have grown their careers within the team while others have transferred to Product, Finance, Growth and other teams in the company. Almost all of your work will be cross-functional, collaborating with multiple teams on every project—giving you a 360-degree view of how a fast-growing fintech actually operates. Based on your interests and strengths, you'll have the opportunity to transition to other parts of the company like Product Management, Growth, Business Development, or anywhere else you can impact the company. 

What you’ll do 

  • Own critical operations: Manage billions of dollars in real crypto and fiat transfers that keep major financial institutions running
  • Build from scratch: Partner with Product and Engineering to design workflows and systems to scale our innovative products 
  • Solve real problems: Jump into customer issues, analyze data trends, and implement your ideas
  • Learn bleeding-edge tech: Become a leading expert in blockchain, stablecoins, and enterprise crypto (we'll teach you!)
  • Handle the unexpected to deliver the best possible experience to our customers
  • Explore your interests: Rotate through different projects to discover where your passion and skills align

Who we are looking for 

  • A New York City office based recent grad or person with 1-2 years experience (finance, consulting, tech, operations—we care more about your drive and ideas than your background)
  • Detail-obsessed problem solver who thrives in fast-paced, ambiguous situations
  • Natural project manager who can juggle multiple priorities without dropping the ball
  • Curious learner excited to understand how money really moves in the digital age
  • Team player comfortable working with technical and non-technical stakeholders
  • Future leader interested in exploring different career paths within fintech
  • Bonus points: Any fintech experience or genuine interest in crypto/blockchain

Why join us now?

  • Real impact: Your work directly affects how global finance operates
  • Clear growth path: 2-year program designed to launch your career in your area of interest
  • Learning curve: Steep but supported—you'll become an expert in the hottest area of finance
  • Career flexibility: Exposure to product, business development, and operations to find your fit
  • Mission-driven: Help make finance more accessible and fair for everyone

🔥 How to stand out:

Don't just apply—show us you care. In your cover letter, tell us:

  • Why you think stablecoins will change finance
  • A time you solved a complex problem or built something from scratch
  • What excites you most about joining a fast-growing crypto fintech
  • This is an on-site role requiring 5 days/week in our NYC office. Apply now with your resume and a thoughtful cover letter. 

Important Notice for Paxos Applicants

We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information. 

To verify a legitimate Paxos recruiter: 

  • We only use @paxos.com email addresses
  • We never ask for payment or financial details to apply, interview, or work here
  • For technical roles, we do not perform a coding interview without prior screening by our engineering team 

Thanks for your interest in Paxos! 

 

Paxos offers a competitive total compensation and benefits package, including equity and bonuses based on both your individual performance and company performance. Eligibility for bonuses is dependent on job level, and actual salary within the range depends on your skills, experience, and qualifications.

Expected range for the base salary component for candidates located within the United States is:
$90,000$125,000 USD

Top Skills

Blockchain
Crypto
Financial Technology
Stablecoins
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The Company
HQ: New York, NY
350 Employees
Year Founded: 2012

What We Do

Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in.

So we’re rebuilding it.

Why Work With Us

As a company, we want to have a positive impact on the world and each other. We obsess over the right answers to the right questions. We are relentlessly self-improving. We communicate directly and honestly with each other. And we drive results, even outside our roles.

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