Senior ILM Consultant

Description and Requirements
The Team You Will Join
In Government & Legal Affairs, you'll be an engaged and trusted partner - empowered to deliver innovative solutions, influence public policy, and achieve results that enable MetLife's growth and protect its global interests. Applying a commercial and contemporary mindset, you'll advocate for what's possible, overcome challenges, and embrace different perspectives. If you also pride yourself on acting with accountability, transparency, and respect, apply to join our Government & Legal Affairs team today.
The Opportunity
The Senior ILM Consultant is responsible for providing risk-based information lifecycle management (ILM) guidance across MetLife's businesses and corporate functions. The role is within Government & Legal Affairs (GLA), supporting MetLife's ILM Program Office in the Global Technology & Operations, Employment, Benefits & Information (GEBI) section.
Guided by our purpose - always with you, building a more confident future - and MetLife's New Frontier strategy focused on strong growth, attractive returns, and all-weather performance, this role contributes to managing MetLife's information, including personal data, risk in a complex, highly regulated global environment.
This is an exciting opportunity for an agile technology, legal, compliance, or information governance professional who enjoys working collaboratively, applying sound judgment, and leveraging and experimenting with emerging tools - including artificial intelligence - to modernize information governance and advisory practices.
Key Responsibilities

• Provide risk-based ILM guidance to businesses and corporate functions, ensuring compliance with MetLife's ILM Policy, Records Retention Schedule, and Non-Financial Risk Management framework, including secure storage, proper retention, and defensible disposal.
• Advise on information governance risks and controls related to new and emerging technologies, including digital platforms and AI-enabled tools.
• Partner with Technology & Operations, Privacy, Compliance, Operational Risk, and Legal to identify, assess, and mitigate information management risks.
• Lead and contribute to cross-functional initiatives, working groups, and special projects supporting enterprise information governance.
• Develop clear guidance, training, and communications; leverage AI tools (e.g., Microsoft Copilot) to enhance ILM support and drive continuous program improvement.

Required Qualifications

• Bachelor's degree (B.A. or B.S.) with strong academic credentials.
• Minimum of 5+ years of relevant experience in technology, information governance, records management, legal, compliance, or operational risk roles within a regulated industry or large corporate environment.
• Demonstrated ability to deliver practical, business-oriented, risk-based guidance to internal stakeholders; Strong collaboration, communication, and influencing skills.
• Demonstrated curiosity and willingness to adopt, test, and learn new tools, including emerging AI technologies, to improve how work is performed.
• Proactive, solution-oriented mindset with sound judgment and effective prioritization

Preferred Qualifications

• Knowledge of technology including tools for data disposal, information governance, records management, privacy, compliance, or non-financial risk management frameworks.
• Experience supporting technology implementations, digital transformation initiatives, or data-centric programs.
• Exposure to governance or risk considerations related to artificial intelligence or advanced analytics.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $93,200 - $124,300 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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