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The Chief of Staff will enhance customer experience, optimize operations, manage initiatives, and bridge product and service areas while working closely with the CEO and COO.

Lead the COVU Connect platform as a Technical Product Manager, focusing on data integration, API development, and managing Master Data Management to ensure data consistency across systems.

Lead the development of COVU's advanced workflow management tool by defining logic, eliminating engineering friction, and integrating automation.

Review and approve AI-prepared journal entries, payables/receivables packets, and reconciliations; investigate and resolve exceptions; quality-check automation output against source data; write workflow playbooks; operate LLM-based agents and prompts; participate in structured training and mentorship to scale automation responsibilities.

The Partnership Associate is responsible for building relationships with independent insurance agencies, conducting discovery calls, and supporting outreach strategies to enhance sales pipelines.

The Head of Strategic Relations at COVU will lead partnership efforts, launch growth channels, and develop strategies to expand the insurance ecosystem. This role requires building and scaling relationships with carriers and aggregators, operating independently, and driving revenue growth while representing COVU both externally and internally.