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Top Customer Success Jobs

2 Hours Ago
Remote or Hybrid
2 Locations
45K-70K Annually
Junior
45K-70K Annually
Junior
Artificial Intelligence • Cloud • Mobile • Security • Software
The Product Support Specialist resolves high volumes of support tickets, identifies trends, collaborates on issues, and seeks workflow improvements.
Top Skills: Customer SupportProduct SupportSaaSTechnical Support
22 Hours Ago
Remote or Hybrid
2 Locations
61K-99K Annually
Entry level
61K-99K Annually
Entry level
Artificial Intelligence • Cloud • Mobile • Security • Software
The role involves supporting SMB customers, managing onboarding, troubleshooting issues, generating reports and improving customer experience collaboratively.
Top Skills: Google SuiteSalesforceZendesk
2 Hours Ago
Hybrid
New York, NY, USA
25-30
Junior
25-30
Junior
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech
Provide end-user technical support in a fast-paced environment, assisting with troubleshooting, ticket management, and maintaining documentation.
Top Skills: ConfluenceGoogle WorkspaceJIRAmacOSMicrosoft Office SuiteSlackWindows
2 Hours Ago
Remote or Hybrid
United States
52K-52K
Junior
52K-52K
Junior
Healthtech • Social Impact • Software
The Authorization Specialist will submit prior authorization requests, track their status, resolve denied claims, and ensure compliance with regulations.
Top Skills: Cms 1500 FormsHipaa Compliance
2 Hours Ago
In-Office
2 Locations
105K-130K Annually
Mid level
105K-130K Annually
Mid level
Artificial Intelligence • Software • Automation
The Mid-Market Customer Success Manager collaborates with customers to ensure value delivery, manage relationships, drive renewals, and identify growth opportunities, while working with cross-functional teams.
Top Skills: Ai-Powered Issue ResolutionCustomer Relationship ManagementWorkforce Management
Reposted 23 Hours Ago
In-Office
2 Locations
125K-205K Annually
Mid level
125K-205K Annually
Mid level
Artificial Intelligence • Software • Automation
Lead and scale a high-performing customer support team across regions, focusing on operational excellence and AI integration while collaborating cross-functionally.
Top Skills: Ai ToolsCustomer Support Systems
Reposted 23 Hours Ago
In-Office
2 Locations
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Software • Automation
Manage strategic customer accounts, drive business outcomes, gather feedback for product improvements, and improve retention strategies.
Top Skills: AIWfm
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2 Hours Ago
Remote
US
74K-118K Annually
Senior level
74K-118K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Onboarding Technical Consultant III manages technical configurations and escalations for Toast's largest customers, ensuring seamless implementations and addressing complex issues.
Top Skills: Networking StandardsPos SystemsToast Products
2 Hours Ago
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
65K-75K
Mid level
65K-75K
Mid level
Fintech • Financial Services
Provide API technical support, troubleshoot issues, manage cases, collaborate on product launches, and maintain communication with vendor development teams.
Top Skills: .NetC++JavaJSONRest ApiSQLWebsockets
2 Hours Ago
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
101K-148K Annually
Mid level
101K-148K Annually
Mid level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Account Manager provides technical support and product adoption guidance to customers, ensuring their success with Datadog's solutions while advocating for their needs and collaborating with internal teams.
Top Skills: AWSAzureChefDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby
22 Hours Ago
Easy Apply
Hybrid
2 Locations
Easy Apply
101K-148K Annually
Mid level
101K-148K Annually
Mid level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Account Manager provides hands-on technical support and guidance to customers, advocating for their needs and ensuring successful product adoption with Datadog's solutions.
Top Skills: AWSAzureChefDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby
6 Hours Ago
Hybrid
2 Locations
28-38
Senior level
28-38
Senior level
Fintech • HR Tech
As a Dedicated Service Advisor, you'll enhance customer experience, provide expert support, and build relationships with high-value clients, focusing on payroll and benefits inquiries while mitigating churn risks.
Top Skills: Chili PiperGmailGoogle CalendarGoogle SuiteSalesforceZoom
6 Hours Ago
Hybrid
New York, NY, USA
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Productivity • Sales • Software
As a Customer Experience Specialist, you will provide personalized support to customers, troubleshoot technical issues, and collaborate with teams to enhance the user experience.
6 Hours Ago
Hybrid
Austin, TX, USA
71K-71K
Junior
71K-71K
Junior
Fintech • Mobile • Payments • Software • Financial Services
The Quality Specialist will ensure compliance and improve customer experience by monitoring quality, providing feedback, and suggesting process improvements in the fraud prevention domain.
Top Skills: Data AnalysisFraud Prevention GuidelinesQuality Assurance

Top Companies Hiring Customer Success Roles

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Toast Thumbnail
Software • Information Technology • Hospitality • Food • Fintech • Cloud
7 Offices
5000 Employees
Dotdash Meredith Thumbnail
Marketing Tech • eCommerce • Digital Media • Consumer Web • AdTech
7 Offices
3500 Employees
Grow Therapy Thumbnail
Software • Social Impact • Healthtech
New York, NY
460 Employees
Hiya Inc. Thumbnail
Software • Security • Mobile • Cloud • Artificial Intelligence
3 Offices
145 Employees
NinjaTrader Thumbnail
Fintech • Financial Services
Chicago, IL
340 Employees
Assembled Thumbnail
Software • Automation • Artificial Intelligence
2 Offices
130 Employees
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