Top Customer Success Jobs
Lead the solution design process with prospective clients, understand market and technology trends impacting utilization management, engage with client executives, collaborate with various teams to recommend Cohere platform configurations, quantify savings, and contribute to advancing company strategy and expanding to new markets and customers.
Customer Support Specialist at Vertafore responsible for providing superior support to clients, resolving issues, and working with product development for issue resolution. Prior customer service experience is helpful. Must have strong interpersonal, communication, problem-solving, and time management skills. Knowledge of MS Office and other relevant tools is required.
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include increasing awareness, building strategic customer relationships, aligning with various teams, recruiting customers, creating customer stories, and overseeing content creation processes.
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include building community, developing strategic relationships, and creating customer stories for sales impact.
The NPI Governance Lead in the Customer Success Organization will collaborate with various teams to ensure readiness for product launches, manage business reviews, drive executive alignment, and promote continuous improvement for NPI workstreams.
Customer Hero at SpotHero assists customers in resolving daily parking issues, educates customers, and provides exceptional customer experience.
Engage directly with pharmacy customers, research solutions, provide exceptional customer service, and ensure compliance with safety standards. Must be located and work within Kentucky.
Lead the Client Partner team in North America, define and drive strategic outcomes for key Strategic Accounts, establish relationships with senior stakeholders, and align on strategic objectives to achieve account expansion and increased adoption.
As the Agency Client Partner for NorAm at Smartly, you will establish and manage relationships with agency clients, align on strategic objectives, coordinate execution with key customer initiatives, ensure product roadmap alignment, own revenue forecasting, and drive commercial success.
The Enterprise Support Specialist at Qualtrics is responsible for leveraging technology to solve complex problems for top-tier customers. The role involves a mix of reactive troubleshooting and proactive engagement with clients to provide program assurance and technical support. The specialist will work closely with various teams within the organization and contribute to client success by delivering high-quality assessments and white-glove care.
As a Senior Success Consultant, you will assist customers throughout their lifecycle, helping them unlock the most value from our products and services. Your role involves understanding customer goals, recommending solutions, and driving customer retention and expansion. You will leverage your deep product knowledge and communication skills to develop and implement standard methodologies, foster customer relationships, and drive customer program maturity and expansion.
Member Support Associate - Hotel Engine is seeking customer service gurus to join their growing Member Support Team. The role involves managing current reservations, resolving issues with members and partners, providing feedback to improve processes, and delivering top-tier customer service. The ideal candidate is positive, energetic, quick learner, and has excellent communication skills. This is a great opportunity to kick-start a career in the travel technology industry.
The Client Experience Proposal Manager is responsible for driving the planning and approach for the curation/development of pursuit products and resources that align with current leadership sales strategies for clients. They manage a range of content resources to create curated digital sales products, work with digital and product enablement leaders to drive product adoption, and maintain a portfolio of content assets. Additionally, they support proposal innovation, collaborate with software vendors, manage data analysis, and track technology development efforts.
The Client Experience Proposal Manager is responsible for driving the planning and approach for the curation and development of pursuit products, leveraging pipeline analytics, managing content resources, and collaborating with various teams to drive product adoption. This role also involves managing projects within a global environment, staying updated on industry trends, and contributing thought leadership to support proposal innovation and business development processes.
The Client Strategy Manager at PwC focuses on positioning the company's brand in the marketplace, driving revenue growth, and managing client relationships. Responsibilities include developing communication programs, implementing media events, evaluating pricing strategies, and collaborating with sales and marketing teams to drive consistency in client relationships and business development strategies.
Provide technical services to clients, collaborate with teams, lead process improvement, ensure compliance with technical requirements, and adhere to code of conduct. This role requires a bachelor's degree, strong technical understanding, communication skills, project management experience, and the ability to work onsite in Lowell, AR for at least 3 days a week.
Responsible for resolving complex customer relationship management issues, handling inquiries, developing customer relationships, and providing support for non-technical customer requests. Actively participates in teams to improve service quality and suggests proactive improvements. Requires 3 days/week in Vancouver, WA office.
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