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Top Customer Success Jobs
Artificial Intelligence • Cloud • Mobile • Security • Software
The Product Support Specialist resolves high volumes of support tickets, identifies trends, collaborates on issues, and seeks workflow improvements.
Top Skills:
Customer SupportProduct SupportSaaSTechnical Support
Artificial Intelligence • Cloud • Mobile • Security • Software
The role involves supporting SMB customers, managing onboarding, troubleshooting issues, generating reports and improving customer experience collaboratively.
Top Skills:
Google SuiteSalesforceZendesk
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech
Provide end-user technical support in a fast-paced environment, assisting with troubleshooting, ticket management, and maintaining documentation.
Top Skills:
ConfluenceGoogle WorkspaceJIRAmacOSMicrosoft Office SuiteSlackWindows
Healthtech • Social Impact • Software
The Authorization Specialist will submit prior authorization requests, track their status, resolve denied claims, and ensure compliance with regulations.
Top Skills:
Cms 1500 FormsHipaa Compliance
Artificial Intelligence • Software • Automation
The Mid-Market Customer Success Manager collaborates with customers to ensure value delivery, manage relationships, drive renewals, and identify growth opportunities, while working with cross-functional teams.
Top Skills:
Ai-Powered Issue ResolutionCustomer Relationship ManagementWorkforce Management
Artificial Intelligence • Software • Automation
Lead and scale a high-performing customer support team across regions, focusing on operational excellence and AI integration while collaborating cross-functionally.
Top Skills:
Ai ToolsCustomer Support Systems
Artificial Intelligence • Software • Automation
Manage strategic customer accounts, drive business outcomes, gather feedback for product improvements, and improve retention strategies.
Top Skills:
AIWfm
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Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Onboarding Technical Consultant III manages technical configurations and escalations for Toast's largest customers, ensuring seamless implementations and addressing complex issues.
Top Skills:
Networking StandardsPos SystemsToast Products
Fintech • Financial Services
Provide API technical support, troubleshoot issues, manage cases, collaborate on product launches, and maintain communication with vendor development teams.
Top Skills:
.NetC++JavaJSONRest ApiSQLWebsockets
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Account Manager provides technical support and product adoption guidance to customers, ensuring their success with Datadog's solutions while advocating for their needs and collaborating with internal teams.
Top Skills:
AWSAzureChefDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Account Manager provides hands-on technical support and guidance to customers, advocating for their needs and ensuring successful product adoption with Datadog's solutions.
Top Skills:
AWSAzureChefDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby
Fintech • HR Tech
As a Dedicated Service Advisor, you'll enhance customer experience, provide expert support, and build relationships with high-value clients, focusing on payroll and benefits inquiries while mitigating churn risks.
Top Skills:
Chili PiperGmailGoogle CalendarGoogle SuiteSalesforceZoom
Productivity • Sales • Software
As a Customer Experience Specialist, you will provide personalized support to customers, troubleshoot technical issues, and collaborate with teams to enhance the user experience.
Fintech • Mobile • Payments • Software • Financial Services
The Quality Specialist will ensure compliance and improve customer experience by monitoring quality, providing feedback, and suggesting process improvements in the fraud prevention domain.
Top Skills:
Data AnalysisFraud Prevention GuidelinesQuality Assurance
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