Search the 6 jobs at ACERTUS

Leading a team of Repossession Specialists to ensure goals are met, review operational SLA's, manage customer service escalations, maintain professional working atmosphere, and more.

Provide direct support to Account Consultants, handle day-to-day activities of customer support teams, align team with company's goals, address customer needs, recommend improvements, optimize workflows, and provide concierge level services to clients.

Lead a team of Repossession Specialists to ensure team goals are met, review SLA's, manage customer service escalations, and maintain a professional working atmosphere. Minimum 3 years of team leadership experience and associate degree required.

The Director of Finance Integration at ACERTUS will be responsible for planning, analyzing, reporting, and communicating financial integration of acquired organizations. They will collaborate with various teams to drive improved performance and decision-making. The role requires 10 years of experience in Accounting/Financial leadership, expertise in Mergers and Acquisitions, and strong communication and organizational skills.

The Senior HR Director at ACERTUS will lead employee relations, performance management, and HR initiatives aligned with business objectives. Responsibilities include managing employee relations, developing performance management processes, coaching managers, analyzing HR metrics, and driving organizational development.

As the Vice President of Customer Success at ACERTUS, you will be responsible for setting the strategic vision for the Customer Success organization, driving product adoption, enhancing customer experience, and improving renewals and net retention. You will lead a world-class team and optimize the customer lifecycle through various interventions and metrics.