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Seeking a Solutions Consultant with expertise in voice technologies to collaborate with the Sales team to close new business by designing innovative AI-driven voice solutions for customer service automation. Responsibilities include identifying opportunities, conducting product demonstrations, providing pre-sales technical support, and staying updated on industry trends.
As an Intermediate Software Engineer at Ada, you will work on building and improving Ada's AI Agent to enhance the customer experience for our AI-driven CX platform. Responsibilities include executing the product roadmap, providing development insights, reviewing code, and ensuring the best AI Agent platform experience for internal and external partners.
As an Engineering Manager in Ada's Application Engineering group, you will manage a team of engineers, work closely with product managers and designers to improve AI Agent management experience, and scale Ada's knowledge base integrations.
Design, develop, and deliver engaging online learning courses for Ada's platform, collaborate with teams to ensure accurate educational content, enhance certification program, monitor educational content performance, and drive user engagement and expertise.
Seeking two talented Mid-Market Account Executives to expand client base and deliver exceptional solutions to customers. Must have 3+ years of Account Executive experience selling B2B SaaS solutions into Mid-Market accounts.
Looking for a Customer Solutions Consultant in the United Kingdom to provide technical expertise to innovative companies, guide clients from prospect to implementation, and drive long-term success with the AI-powered platform. Requires 2+ years of pre-sales engineering or consulting experience, API knowledge, communication skills, and curiosity for learning.
At Ada our mission is to make customer service extraordinary for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages - with the least amount of effort.
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