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As the Programmatic Partnerships Manager in ANZ, responsible for leading and growing programmatic relationships with key merchants, ad agencies, and holding companies to meet objectives with ad tech solutions. Develop media and campaign strategies, optimize budgets, and drive cross-team collaboration for campaign success. Passion for programmatic and navigating the advertising landscape is essential.
Seeking a results-focused individual with a strong background in customer service delivery to resolve escalated complaints and disputes. Responsible for managing complex customer issues within Afterpay's framework while ensuring timely and fair outcomes. Collaborate with stakeholders to improve processes and support frontline team members. Must balance quality, productivity, and service standards to meet KPIs.
As an SMB Account Executive at Afterpay, you will drive growth by building relationships with SMB Premium merchants through outbound business development and inbound leads. You will focus on revenue growth, sales processes, and onboarding SMBs while promoting Afterpay's value proposition. Key responsibilities include cold calling, managing sales pipeline, interpreting data, and reporting on sales activities.