Search the 2 jobs at Arity

The Customer Support Analyst is responsible for triaging and investigating customer inquiries using technical tools and knowledge. They collaborate with various teams to resolve customer issues, possess strong communication and data analytics skills, and focus on ensuring issue resolution and closure. The role also involves learning Arity products, providing case status updates, contributing to organizational goals, performing on-call activities, automating repetitive tasks, and performing analytical tasks.

Leading a team of data and infrastructure engineers in the overall delivery of data solutions to enable advanced data science and analytics. Working on transforming transportation by analyzing and finding meaning within massive data sets.