Search the 17 jobs at Brilliant Earth

IT Support Associate role at Brilliant Earth requiring 3+ years of experience in end user support, expertise in SAML/LDAP, and Office 365. Responsible for delivering exceptional user experiences, resolving technical issues, managing hardware components, and supporting IT infrastructure.

Seeking a results-driven Operations Manager to oversee daily product operations, logistics, and quality assurance. Responsibilities include managing operations teams, resolving escalations, promoting a culture of high performance, and contributing to organizational strategies. Must lead product quality efforts, track KPIs, implement technology and infrastructure, recruit and develop teams, manage relationships with partners and vendors, and implement security and safety controls.

Our Operations Associates are dedicated to delivering excellence from order processing to product arrival. Responsibilities include managing orders, quality assurance, vendor relationships, and policy implementation. Qualifications include attention to detail, organizational skills, and interest in socially responsible organizations.

Seeking an Operations Assistant to join our team dedicated to delivering excellence in day-to-day operations. Responsibilities include data entry, quality assurance checks, order review, customer support, and collaboration with internal teams in a fast-paced environment. Ideal candidates are detail-oriented, goal-driven, clear communicators, team players, and adept at multitasking.

Execute physical construction of fine jewelry products, quality assurance, meet processing timelines, communicate cross-functionally, maintain workspace, adhere to product security and safety protocols.

Retail Sales Associate providing exceptional customer experiences, guiding customers through purchasing decisions, and meeting sales targets in a luxury jewelry showroom setting. Responsibilities include managing incoming sales leads, assisting customers in the purchasing process, conducting post-sale appointments, enforcing showroom policies, and acting as a brand advocate. Ideal candidate has a passion for customer service, drive to exceed goals, attention to detail, strong communication skills, and a collaborative mindset.

The Retail Sales Manager will lead and mentor a team responsible for meeting sales targets and delivering exceptional service to customers. Responsibilities include recruiting and leading a team, driving showroom sales performance, improving customer experience, and collaborating across departments.

The Retail Sales Manager will lead a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges to meet sales targets and deliver exceptional service. Responsibilities include recruiting and leading the team, driving showroom sales performance, improving the customer experience, maintaining showroom standards, responding to customer inquiries, and collaborating across departments.

The Showroom Concierge provides exceptional customer service in a luxury showroom environment, representing the company's brand values and ensuring a memorable experience for customers.

Retail Sales Associates at Brilliant Earth provide exceptional customer experiences, guide customers through purchasing decisions, and exceed sales targets. They assist customers in finding the perfect jewelry match, manage sales leads, conduct post-sale appointments, and enforce showroom policies.

Retail Sales Associate providing exceptional customer experiences through in-person and virtual sales platforms. Responsibilities include guiding customers, managing sales leads, conducting post-sale appointments, enforcing policies, and advocating the brand's mission. Part-time role at a showroom location.

Retail Sales Associates at Brilliant Earth guide customers through the purchasing process, provide personalized experiences, manage sales leads, conduct post-sale appointments, and uphold showroom policies. They prioritize customer satisfaction, exceed sales targets, pay attention to detail, communicate effectively, and collaborate with team members. The role involves in-person interactions at the Fairfax showroom and requires weekend availability.

Retail Sales Associate providing exceptional customer experiences, guiding customers through sales process, managing sales leads, conducting post-sale appointments, enforcing policies, and promoting brand advocacy.

Retail Sales Associates at Brilliant Earth provide exceptional customer experiences by guiding customers through the sales process in-person and virtually. They assist customers in finding the perfect jewelry match, manage sales leads, conduct post-sale appointments, and ensure a safe and pleasant showroom experience. Ideal candidates are customer-focused, detail-oriented, goal-driven, and have strong communication and collaboration skills.

The Senior Graphic Designer at Brilliant Earth will spearhead the creation of diverse graphic assets, spanning from social media to print advertising. Responsibilities include collaborating with the Creative Team, aligning digital creative strategy with the brand's vision, formulating creative solutions, managing projects, and leading and developing a team of Junior Graphic Designers.

Retail Sales Associates at Brilliant Earth provide exceptional experiences for customers, guiding them through the sales process in-person and virtually. They assist customers in finding the perfect jewelry match from the luxury product line while meeting and exceeding sales targets. The role involves creating personalized experiences and managing various sales platforms. The ideal candidate is detail-oriented, goal-driven, and passionate about customer service and collaboration.

Retail Sales Associates at Brilliant Earth provide exceptional customer experiences and guide customers through the purchasing process of luxury jewelry. They meet sales targets, create personalized experiences, and ensure customer satisfaction. The role involves managing sales leads, appointments, post-sale services, and maintaining showroom operations. Ideal candidates are customer-focused, goal-driven, detail-oriented, excellent communicators, and team players. Brilliant Earth offers competitive compensation, benefits, and a supportive work environment focused on innovation and diversity.