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Enhance the Heap web application and Heap.js snippet to provide product analytics capabilities. Collaborate with cross-functional teams to solve big problems and align on technical direction. Mentor other developers and uphold engineering best practices. Engage in the product development lifecycle from discovery to delivery.
Assist users with Accounts & Billing platform, escalate issues to teams, improve support metrics, collaborate cross-functionally, and contribute to strategic projects.
Contentsquare is seeking a Director of Product Design to lead the design of their Product Analytics offering. The role involves managing a team of Product Designers, collaborating with cross-functional peers, driving UX research, and upholding quality standards. The ideal candidate has experience in user-centered design, team management, and successful collaboration with product management and engineering at director and VP levels.