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Principal Product Owner at Discover responsible for delivering product outcomes that meet stakeholder and customer requests. Actively manages risks and customer issues, collaborates with stakeholders, defines product features and roadmap, establishes KPIs and OKRs, owns product scope, builds and prioritizes product backlog, ensures compliance and quality standards.
Run problem-solving sessions, monitor implementation of the Change Management Framework, shepherd key initiatives, determine proper level of change management, maintain Office Hours for questions, and support the Change Management Toolkit team in a leading digital banking and payments company.
Plans, directs, and coordinates activities in data processing, information systems, systems architecture, and application development. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.