Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.

Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.