Search the 9 jobs at Files.com

We are looking for seasoned Front End Engineers to join our team and help us build features into our already great app. You will be working on the Files.com platform, including all our client-facing web browser applications written primarily in JavaScript using React.

Responding to customer-initiated interactions, identifying software bugs, providing after-hours support, and maintaining high-touch customer service. Requires excellent communication skills, customer demeanor, ability to learn and contribute to processes, and familiarity with SaaS environments.

Seeking a seasoned Infrastructure Engineer to build internal tools for scaling a Cloud-Based Managed File Transfer platform. Offered world-class pay and benefits, 100% remote work, and on-call rotation for routine challenges.

The Senior Account Executive role at Files.com focuses on B2B sales, software sales, and new customer acquisition. Responsibilities include conducting demos, prospecting, qualifying, closing deals, and working with Sales Engineers and Customer Success to provide technical solutions to customer needs.

The Senior Account Manager role at Files.com is focused on farming the client base and selling SaaS subscription packages. The successful candidate will have B2B software sales experience, strong negotiation skills, and the ability to build and strengthen customer relationships.

The Account Executive (AE) role at Files.com focuses on new customer acquisition through B2B sales. This role involves selling SaaS subscription packages, conducting demos and sales presentations, prospecting, qualifying, closing deals, and working with various teams to meet customer needs. Successful candidates will have strong communication skills, a competitive spirit, and a track record of achieving quotas.

The Account Manager role at Files.com is focused on farming the client base and involves selling SaaS subscription packages primarily on an annual contract. The successful candidate will be responsible for pursuing uplift opportunities, conducting demos and sales presentations, and strengthening relationships with clients to win business.

As a UI/UX Designer, you will be responsible for creating interaction design solutions, gathering user requirements, designing user journeys, creating prototypes and wireframes, and resolving design-related issues. You should have strong experience in design tools like Figma or Adobe XD, proficiency in web development including HTML, JS, and CSS, and a strong portfolio of design projects.

As a Success Architect, you will be responsible for mastering the technical features of Files.com and working with clients to ensure they are getting the maximum value from their investment. You will build relationships with key clients, understand their usage, and provide training on underutilized features. This role is not involved in sales or negotiation with clients.