FireMon
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The Implementation Project Manager at FireMon is responsible for managing global projects, implementing FireMon products, and ensuring timely implementations for customers. The role involves project lifecycle management, building customer relationships, promoting change and process improvement, and collaborating with internal teams to drive customer success.
Seeking a Campaign Marketing Manager with 3+ years of experience in demand generation to plan, develop, and optimize multi-channel marketing programs. The role involves collaboration with sales, field marketing, and demand generation to drive campaign success.
The Account Associate will play a fundamental role in achieving customer acquisition and revenue growth objectives. They will assist in building and executing a plan to help grow the territory’s business, both in terms of new customer acquisition and existing customer relationships. The role will focus on working with partners, marketing, and channel teams to drive deals and increase revenue.
The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings.
FireMon is seeking a Customer Success Manager to own strategic accounts, ensure customer satisfaction, drive adoption, and maximize ROI. The role involves onboarding, engaging with customers, resolving issues, and partnering with internal teams for customer success. The ideal candidate will exceed performance targets and provide valuable insights to drive innovation and continuous improvement.
The Customer Support Engineer at FireMon is responsible for providing technical support to customers, resolving product issues, and contributing to projects. This role requires strong technical awareness, research skills, and excellent customer service abilities.
The Enterprise Account Executive is responsible for formulating and executing a sales strategy to drive revenue growth and acquire new customers. The role requires exceeding sales quotas, being customer-focused, and building strong internal and external relationships.
The Product Specialist at FireMon is a technical resource delivering professional services for customers, engaging throughout the customer journey on fee-based projects. Responsibilities include gathering and analyzing customer information, proposing solutions, configuring products, providing feedback to leadership, and working closely with implementation teams. Required skills include a Bachelor's Degree in Information Technology or related field, working knowledge of network/security devices, Linux/UNIX experience, and understanding of network infrastructure and protocols.