Search the 3 jobs at Flatfile

Seeking a Principal Product Designer to lead the transition of products to an AI-first experience, requiring innovative designs and complex user interactions. Responsibilities include understanding user goals, creating intuitive interfaces, developing user personas, collaborating with team members, and sourcing feedback for design decisions. Ideal candidates have a track record of innovative designs, strong visual design skills in Figma, data-informed design approach, and ability to influence teams without direct authority.

Join Flatfile as a Solutions Engineer to guide prospects through product evaluation, solution design, and configuration. Spearhead post-sales implementations and ensure customer success. Collaborate with a technically skilled team to shape enterprise-level problem-solving strategies.

Provide technical support to customers, troubleshoot and resolve technical issues, create code examples, collaborate with engineering team, document technical issues, provide mentorship, and deliver superior service in a customer-first approach.