Florence Healthcare
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What We Do:
Florence Healthcare, Inc. (florencehc.com) software reduces the time it takes to deliver medical cures to those who need them. Our industry-leading software is used to streamline clinical trials at over 10,000 research sites, sponsors, and CROs across 45 countries. By the end of the decade, we’ll double the pace at which new medicines get to market by doubling the output of trial site teams.
Customer Success Manager role at Florence Healthcare, Inc. focusing on customer retention and satisfaction. Responsibilities include collaborating with various teams, analyzing user engagement, leading customer meetings, and driving customer value through retention strategies. Ideal candidate has a Bachelor's degree, 2+ years of experience in healthcare or SAAS, strong critical thinking skills, and excellent communication abilities.
