Search the 54 jobs at Freshworks

Freshworks is looking to hire a Senior IT Engineer to support the rapidly growing user base in our US Operations. You will provide desktop, infrastructure, and network support in this role.

Director of Investor Relations responsible for positioning Freshworks to the investor community, managing investor relations program, analyzing information, and leading investor targeting strategies.

Freshworks is looking for a Senior Director of Product Marketing to lead the go-to-market strategy for their Customer Service products. Responsibilities include developing differentiated product positioning, driving customer engagement, collaborating on the product roadmap, driving product adoption, understanding market trends and competition, tailoring offers based on customer segments, overseeing product launches, developing content, enabling the GTM teams, and partnering with various marketing teams.

Seeking an experienced Staff Program Manager to lead worldwide marketing initiatives. Responsibilities include project planning, process improvement, and communication with cross-functional teams. Requires strong communication skills and expertise in program management. Full-time role based in Bellevue, WA.

Seeking a Senior Product Marketing Manager to develop messaging and execute competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform. Responsibilities include product messaging, content development, sales enablement, market analysis, product adoption, evangelism, and planning.

Senior Product Marketing Manager role at Freshworks to develop messaging and execute competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform. Ideal for passionate B2B product marketers experienced in AI and platform marketing.

Drive the content vision for web experiences, create and optimize strategies for personas, templates, copy, layout, flow, navigation, and information architecture. Blend qualitative and quantitative insights with industry best practices to redesign, scale, and optimize digital journeys.

Seeking an experienced Email copywriter to join the Revenue Growth team at Freshworks. Responsible for writing compelling email copies for the Inbound business. Will improve performance of lifecycle emails.

The Engagement Manager is responsible for planning, execution, and successful implementation of SAAS products for customers. They coordinate closely with internal teams and customers to deliver solutions within agreed-upon timeframes and ensure customer satisfaction. The role involves project management, communication, risk management, and team coordination to meet project goals and priorities.

As the Chief of Staff for the Chief Customer and Marketing Officer (CCMO) at Freshworks, you will play a pivotal role in shaping the growth trajectory of the customer-centric Integrated Customer Growth organization. Responsibilities include strategy development, goal setting, communication, problem-solving, and driving transformation initiatives to accelerate impact and ensure an extraordinary employee experience.

Lead Solution Engineer role at Freshworks, a software company focused on customer and employee experience. Responsibilities include managing pre-sales resources, conducting product demonstrations, and supporting sales team. Requires 8+ years of work experience with 4+ years in solution selling.

The Senior Manager of CX Consulting at Freshworks is responsible for architecting innovative solutions within the Freshworks Customer Support Suite (CSS) to meet diverse business needs. This role involves collaborating with stakeholders, driving optimization efforts, and shaping the architectural vision of Freshworks.

Seeking a Senior Director, Integrated Campaigns responsible for building creative and impactful marketing campaigns across multiple products, channels, regions, and segments to engage and acquire new customers. This role reports to the Head of Brand and Integrated Campaigns and requires experience in overseeing marketing campaigns at SaaS companies in a global environment.

Seeking a Customer Advocacy Specialist to support North American and Latin American business. Responsibilities include developing and maintaining customer reference programs, growing relationships with key customer accounts, collaborating with cross-functional teams, and tracking impact of customer reference activities on deal acceleration.

The Customer Marketing Specialist at Freshworks will be responsible for developing and growing the fanbase of raving customers in North American and Latin American regions. This role involves implementing customer advocacy programs, building relationships with key customer accounts, collaborating with cross-functional teams, and tracking the impact of customer reference activities on deal acceleration. The ideal candidate will have excellent communication skills and a passion for nurturing customers.

Senior Manager - Customer Marketing role at Freshworks responsible for developing and executing marketing campaigns to drive customer expansion globally. Manage regional customer campaign execution, collaborate with sales and product teams, utilize data analytics, plan targeted marketing campaigns, develop content initiatives, collaborate with cross-functional teams, and optimize marketing strategies.

As the Vice President of Finance (GTM), responsible for developing strategic financial plans, overseeing annual planning and budgeting process, and providing analytical support to key stakeholders. Lead a team driving FP&A activities in the Sales and Marketing domain, ensuring alignment with organizational objectives and promoting data-driven decision-making.

As the Vice President of Finance (GTM), responsible for developing strategic financial plans, overseeing the annual planning and budgeting process, and providing analytical support to key stakeholders within the Go-To-Market organization.

The Director of Talent Management at Freshworks will lead the charge in revolutionizing talent programs through cutting-edge AI-enabled learning and innovative practices. They will shape a high-performing, growth-minded culture and create strategies to attract, develop, and retain top talent in the industry.

Develop and execute initiatives driving long-term growth and competitive advantage. Collaborate with senior leaders to shape company strategy and drive execution. Conduct research, define strategic priorities, and support new product launches.