Goal Solutions
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Systems Administrator role for ZenDesk and LiveVox platforms, responsible for configuration, optimization, and administration of enterprise ticketing and contact center systems. Manage Windows servers, Active Directory, user administration, and support technical teams. Ensure compliance with regulations and facilitate technology education within the team.
Hiring Customer Service Representatives I & II in Sioux Falls, SD for inbound and outbound calls, email responses, and administrative tasks. Must adhere to compliance guidelines and standards. Previous call center and consumer finance experience preferred. Proficiency in Microsoft Office required.
The Bilingual Front End Collector is responsible for securing payment for past due accounts and providing exceptional service to borrowers. They must build relationships with clients' customers and ensure compliance with regulations and company policies.
The Bilingual Customer Service Representative II role involves answering inbound calls, making outbound calls, responding to emails, and performing administrative projects in a customer service setting. Fluency in English and Spanish is required, along with proficiency in Microsoft Office tools and CRM databases. Responsibilities include following procedures, ensuring information security, and maintaining compliance with regulations.
The Front End Collector is responsible for reaching out to borrowers to secure payment for past due accounts and driving borrowers to repayment options that best fit their situations. They provide exceptional service to borrowers, build relationships, and ensure full compliance with consumer lending regulations.
The Reconciliation Specialist will reconcile collections activity, initiate remittance to lenders, perform cash management, transaction processing, month-end close, and audit support preparation. Responsibilities include maintaining documentation, resolving outstanding items, preparing journal entries, and responding to information requests. Required skills include proficiency in Microsoft Excel and attention to detail.
The Systems Administrator will play a key role in IT Operations, managing internal systems such as ActiveBatch, SQL, PowerShell, Python, SFTP, PGP, VOIP, and more. Responsibilities include supporting automation and client infrastructure, managing Windows servers, AD, DNS, DHCP, and providing technical support. Minimum of 3 years experience and degree in related field required. Financial services experience preferred.
The Accounting Analyst II is responsible for preparing investor reporting, financial statements, and maintaining accounting principles for accurate financial reporting. This position addresses a wide variety of reporting activities including month-end processing, database management, and year-end audit support preparation.