Search the 30 jobs at GoodLeap

The Bilingual Client Support Manager works with partners to improve customer experience, manage client issues, and provide timely support in Spanish and English. Responsibilities include customer service, project management, data analysis, and fraud investigations. Must have strong organizational, problem-solving, and communication skills.

The Project Specialist is responsible for managing a pipeline of uncompleted customer solar and home improvement projects within GoodLeap’s portfolio. They work with contractors, utility companies, AHJ’s, and customers to ensure all requirements are met for customers to operate their equipment.

The Bilingual Client Support Manager works with partners to deliver the best customer experience, leveraging data to identify areas of improvement and ensuring customer expectations are met. Responsibilities include providing customer service in Spanish and English, collaborating with installers, resolving client issues, managing projects, and analyzing data.

The Client Support Manager, Level 3 works with clients to deliver the best customer experience, address escalated concerns, and ensure compliance. Provides world-class customer service, collaborates with in-house attorneys, manages projects, and handles client interactions professionally.

Seeking an experienced Principal Product Manager, Support Experience to shape the future of support operations. Responsibilities include defining a customer-centric vision, driving product roadmap, enhancing agent productivity, and resolving platform issues. Required skills include 7+ years of call center operations experience, knowledge of call center technology stack, and implementation of automation initiatives.

Lead and manage a talented Application Support team, ensuring resolution of application and system issues. Collaborate with various departments, prioritize projects, and improve support processes. Communicate effectively with stakeholders and senior leaders. Technical background and experience with Agile/Scrum methodology required.

The Project Finance Associate at GoodLeap will play a crucial role in funding and managing solar lease and power purchase agreement projects. Responsibilities include market analysis, financial modeling, investor management, and collaboration with consultants and legal counsel. Required skills include project finance experience, proficiency in MS Office, SQL, Python, and basic accounting knowledge.

The CRM Product Manager role at GoodLeap involves delivering innovative solutions across the Salesforce CRM platform to power world-positive lending. Responsibilities include product strategy, execution, leadership, communication, and partnership to shape the product roadmap and vision of the Salesforce platform at GoodLeap.

Looking for a Software Engineering Manager to lead a team of backend and frontend engineers in developing cloud native applications for sustainable solutions. Responsible for driving diverse software projects to impact investments in climate-impacting home improvements space.

The Client Support Manager at GoodLeap works with partners to deliver the best customer experience. Responsibilities include providing world-class customer service, collaborating with installers, managing projects, and analyzing data.

Client Support Manager ensuring best customer experience, leveraging data to drive improvements, partner audits, and pipeline management. Striving for reliability and trustworthiness to meet customer expectations and company standards. Focusing on improving customer experience and being a dependable teammate to make finance friendly.

Lead the strategic direction and product roadmap for our Payments platform, focusing on delivering innovative and technology-driven solutions that meet the evolving needs of our customers.

The GoodLeap team is looking for a hands-on Data Engineer with a strong background in Data Analysis, Business Intelligence and development. The successful candidate is highly motivated individual with strong technical skills to create intuitive, secure and performant customer experiences. The ideal candidate is passionate about quality and has a keen eye for the details that delight our customers.

The Goodleap team is looking for a hands-on BI Programmer Analyst with a strong background in Data Analysis, Business Intelligence and development. The successful candidate is highly motivated individual with strong technical skills to create intuitive, secure and performant customer experiences. The ideal candidate is passionate about enabling reliable, high-quality insights via data and wants to be develop solutions from pipeline development to report adoption.

The Senior Associate of Strategic Initiatives at GoodLeap will be responsible for developing and executing various strategies to help the company grow. This role involves analyzing financial structures, evaluating new products and services, analyzing Salesforce and AI automation initiatives, and analyzing customer-facing applications. The ideal candidate will have 3-5 years of relevant experience, a minimum bachelor's degree, and expertise in MS Office, SQL, and Python.

This position provides sales support to loan officers, assists in reviewing mortgage applications, and provides excellent customer service. The role requires high energy, attention to detail, and the ability to work in a fast-paced environment. A high school diploma or GED is required.

The Assumption Specialist plays a critical role in processing assumption applications for solar and battery loans, handling customer inquiries, and preparing necessary paperwork for loan agreements. Strong communication and organizational skills are essential for this role.

Performing various mortgage closing functions including auditing closing packages, completing closing disclosures, managing loan documents, and providing support to the closing team. Must have strong knowledge of TRID requirements and Encompass 360 experience. Minimum 3 years of mortgage closing experience preferred.

A Closer II at GoodLeap is responsible for auditing closing packages, preparing closing documents, and ensuring compliance with TRID guidelines. They must provide exceptional customer service and work collaboratively with the closing team. This role requires 2 years of mortgage closing experience and strong knowledge of TRID requirements and Encompass 360.

The Senior Software Engineer, Underwriting at GoodLeap is responsible for leading the architecture and solution designs for new projects, mentoring team members, and participating in data design discussions. They must have expertise in .NET/C#, relational and non-relational databases, backend services, REST APIs, AWS services, and large codebases.