Search the 6 jobs at Guidebook Inc.

Seeking an EDU Account Manager to drive renewals and upsells within the education sector. Responsibilities include managing relationships with strategic accounts, identifying upsell opportunities, and collaborating with Customer Success and Sales teams.

Guidebook is seeking a Sales Development Representative to create new business opportunities by sharing the company's story with potential clients. The role involves managing the start of the sales process, exceeding goals, and generating qualified opportunities for the sales team.

Guidebook is seeking a Customer Success Manager to work with strategic accounts and SMBs in the EMEA region. Responsibilities include onboarding, support, identifying upsell opportunities, and ensuring customer success. The ideal candidate should have a mix of customer success and technical support skills, with a focus on client satisfaction and service experience. Within 3 months, the CSM should achieve a working knowledge of the Builder CMS, support process, collaborate with clients, and analyze usage metrics.

Guidebook is seeking a Customer Success Manager to work with strategic accounts and SMBs, ensuring seamless onboarding and identifying opportunities for customers. The role also includes front-line support, collaborating with the global Customer Support team, and developing renewals function. The ideal candidate will have a mix of customer success and technical support skills to drive customer success and increase customer spend with Guidebook.

Guidebook is seeking a Customer Success Manager to work with strategic accounts and SMBs to ensure a seamless onboarding process and identify opportunities for customers to extend their relationship with Guidebook. The CSM will also provide front-line support, collaborate with the global Customer Support team, and contribute to the renewals function by defining roles and responsibilities. The role requires a mix of customer success and technical support skills to help customers achieve a positive ROI and increase their spend with Guidebook.

Seeking a Higher Education Sales Strategist to drive renewals, upsell, and innovative strategies within the Higher Education customer base. Responsibilities include managing renewals and upsell process, analyzing usage metrics, developing success plans, and working with product management.