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Lead and mentor a team of Implementation Managers, track team performance, optimize processes, handle customer escalations, collaborate across teams, and stay updated on industry trends.
Experienced and positive Customer Success Manager needed to manage a significant book of clients in a SaaS-based business. Responsibilities include account management, upselling, client advocacy, and revenue protection. Must have strong interpersonal skills, business acumen, and the ability to work with multiple accounts.
Seeking a driven and energetic Account Executive to manage the sales cycle in the mid-market segment, prospect new business opportunities, conduct product demonstrations, and build revenue pipeline. Must have 3+ years of closing experience in a SaaS Mid-Market environment.