Search the 5 jobs at HiOperator

As an Evening Digital Customer Service Representative, you will be responsible for solving customers' problems via email/chat for a variety of clients. You will work closely with leaders to improve software and operations. Strong problem-solving and communication skills are essential for success in this role.

Responsible for delivering large and complex features quickly, while becoming an expert and owner of significant sections of our codebase. Will work across the entire technical stack, including front-end and back-end development, DevOps, and integrating machine learning and data science tools.

Serve as the primary point of contact for our client's customers through a variety of customer support services (primarily chat and email). Achieve key customer satisfaction and performance standards. Provide feedback to improve our internal software. Work closely with Operations Team Leads and Managers.

Solve customers' problems via email/chat, achieve customer satisfaction goals, work with leaders to improve software and operations

Join HiOperator's team as a Customer Service Representative in their Dallas office. Solve customer problems via email/chat, achieve key standards in customer satisfaction, and work closely with leaders to improve software and operations. Full-time position with shift options available. Benefits include medical, dental, vision benefits, free parking, onsite gym, and more. Not a remote position. Pay is $17.00 per hour.