MGM Resorts International
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Support hiring efforts for hourly talent within assigned client groups, conduct candidate sourcing and screening, recommend candidates to hiring teams, ensure qualified applicants are selected for roles, execute recruitment strategy, and deliver company's core service standards.
The Sr. Manager of Enterprise Analytics at MGM Resorts International is responsible for identifying growth opportunities, prioritizing initiatives, and collaborating with leadership to deliver a personalized guest experience. The role involves deep understanding of customer segmentation, business performance, and marketing efforts to drive incremental revenues. The ideal candidate has a bachelor's degree or equivalent experience, 2+ years of relevant experience, leadership skills, and proficiency in SQL, Azure, and Power BI.
Drive and generate incremental visits from casino customers, provide excellent customer service, make critical business decisions regarding customer credit lines, and resolve customer disputes and complaints.