Search the 11 jobs at Procare Solutions

Manage the product lifecycle, define product vision, work with engineering, partner with sales and marketing, and ensure revenue and customer satisfaction goals are met. Develop core product value proposition, pricing strategy, sales tools, and collateral. Lead product briefings and demos for large customers. Set overall budget for success and provide sales force training. Minimum 3 years' experience as a Product Manager or Sr. Product Manager. Bachelor's degree required, MBA preferred. Must be able to travel 20% of the time.

Seeking a dedicated Technical Services Specialist Level 1 to provide exceptional customer service, address technical issues, and maintain documentation. Responsibilities include assisting customers, staying updated on software changes, managing support cases, and facilitating data migration. Ideal candidate should have product knowledge in various platforms, proficiency in Windows operating systems, and excellent communication skills.

The Senior Staff Accountant at Procare Solutions will support the accounting team in maintaining the general ledger, assisting with month-end close, revenue, commissions, ensuring compliance, reviewing financial statements, preparing financial reports, assisting with audits and budgeting processes, reconciling accounts, and maintaining accounts payable with extreme attention to detail.

Principal Database Engineer responsible for managing, scaling, and securing AWS Aurora Postgres instances for a childcare software company. Key responsibilities include optimizing database performance, collaborating with application engineers, and ensuring scalability and reliability of database architecture.

The Business Systems - Product Owner at Procare Solutions will work with Finance and Customer Support teams to optimize business processes using Salesforce and NetSuite. Responsibilities include defining product strategy, prioritizing requirements, managing backlogs, and serving as a liaison between business and development teams.

The Manager, New Business Sales at Procare Solutions is responsible for managing a team of Account Executives to convert net new business. The role involves coaching, mentoring, analyzing KPIs, and collaborating with various teams to drive sales initiatives and improve processes.

The Bilingual (Spanish/English) Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer’s issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket.

Senior Platform Engineer responsible for building, scaling, securing, and delivering a SaaS solution for childcare providers. Involves designing and building scalable systems, writing application code, automating processes, enhancing performance, and ensuring cybersecurity.

The Customer Support Specialist provides support and step-by-step solutions for end-user software-related questions, delivering excellent customer service and support via remote connection over the telephone. They must be engaging, service-oriented, and technically minded to provide the best customer experience.

The Customer Support Specialist will be responsible for delivering excellent customer service and technical support to clients using the ChildPlus software. They will work closely with clients to identify and resolve issues, provide training and guidance, and document all communications. The ideal candidate is a quick learner with strong problem-solving and communication skills.

As an Outbound Software Consultant at Procare Solutions, you will actively support the sales organization by seeking new business opportunities through outbound activities such as phone calls and emails. You will have a working knowledge of the competitive landscape, manage pipelines in Salesforce, and ensure a great customer experience aligning with Procare's values.