Quantum Metric, Inc.
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As a Production Support Engineer at Quantum Metric, you will provide world-class support to customers, respond to inquiries, and collaborate with teams to diagnose and prioritize issues. This role offers opportunities to learn new technologies, be mentored by experienced leaders, and gain real-world experience in Digital Intelligence. Ideal for support engineers aiming to grow their skills and progress into senior roles in Product Support or Customer Success.
Develop, write, and edit technical materials, such as user manuals, installation guides, help documents, and FAQs. Collaborate with engineers, product managers, and others to improve documentation content. Work on enhancing the documentation site and peer review team members' work. Improve team processes and style guides. Focus on customer impact and value in documentation.
As an Account Executive at Quantum Metric, you will drive growth within a greenfield territory of enterprise accounts in EMEA. Responsibilities include creating and executing business plans, engaging with decision makers, meeting quotas, educating key decision makers about Quantum Metric's value proposition, collaborating with partners, and continuous learning and development.