Skilljar
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Seeking a Product Support Specialist to join the growing Support team in Toronto, Canada. Responsibilities include serving as a customer-facing support contact, resolving product-related inquiries, maintaining customer satisfaction, and more. Requires 1-3 years of customer-facing support experience and proficiency in HTML, CSS, and Javascript.
Skilljar is seeking a Manager, Customer Support to lead and grow a team of Product Support and Technical Support Specialists, establish best practices and processes for customer satisfaction, drive support efficiency, and collaborate with various teams to enhance the customer experience.