Benefits at Tekmetric

As a Demand Generation Marketing Manager at Tekmetric, you will drive brand awareness, engagement, and customer acquisition efforts through integrated marketing campaigns across various channels. You will collaborate with cross-functional teams to ensure seamless campaign execution and track key performance indicators to achieve marketing objectives.

As a Senior QA Analyst, you will play a pivotal role in upholding the quality and dependability of Tekmetric's web and mobile applications. You will be responsible for test planning and design, manual and API test execution, automation testing, quality assurance processes, documentation, collaboration and communication, and professional development.

Lead post-sale teams including Onboarding, Customer Care, and Customer Success teams to drive successful outcomes and long-term customer satisfaction. Develop strategies for onboarding, engagement, and retention while monitoring team performance and KPIs. Manage critical customer escalations and collaborate with internal stakeholders to enhance customer success programs and messaging.